Eppright Homes, LLC

One word! Exemplary! This best describes our experience with Eppright Homes. Everything from the first introductions to the final walk through! Currently, we predominantly live in another country, so building a home from overseas can be challenging. We did our research, we investigated custom home builders in Austin, Texas. There were only a few that met our criteria. We selected Eppright and hindsight it was the BEST decision we could have made! Doug Clark (Eppright owner) is the definition of an upright and forthcoming professional. He is confident in his company, as he should be! He has made an excellent choice of successful staff and trades. They all are simply the best. Wesely Parks, Eppright’s Director of Architecture, was a delight to work with. His best trait was his focus and talent for details, alignment, and perfection. During this stage of planning, he would not rest until EVERYTHING was in absolute order, functionality, and desirability. Ashlie Gleinser, Eppright’s Director of Interior Design, is one of the most skilled and talented visionaries we have ever worked with. Her understanding of our lifestyle and taste, accompanied by her knowledge of the industry, resulted in premier results. In our experience (We have built several homes, renovated another and worked with various other talented designers); we are grateful to have worked with such a gifted professional. This success story would not have been achievable without her. Dave Gass, our Construction Manager, was (simply put), second to none! He oversaw the entire build, which extended to managing the trades to our expectations! With daily logs and constant access (day or night), we were never out of the communication train. He was always open and addressed any questions or concerns that we would have. He handled all of those and went above and beyond our expectations. He finished our home 3 months earlier than the expected date. His relationship with the trades is fantastic and they all respect him. That is a value we have been the beneficiary of. There are several others (Nancy Kay, Kent Stromberg, Bruce Herve) who we would like to extend our thanks and appreciation of your support. With great appreciation, Bertil & Kathy Olsson

We chose Eppright largely because of the team we perceived behind the name. There were a number of concepts from our previous home that we wished to recreate in this new home, and we felt comfortable that Doug and his company could do this. We were particularly impressed with Wesley, the resident architect, and his abilities to implement ideas and changes on the fly. Once the lot and plans were finalized, the real challenges of building the house began. Eppright's on-line method of managing the build worked well for us, and considering all this was being done in the midst of a pandemic, we can only say, thank goodness for Zoom meetings. It was also helpful that our temporary home rental was very near by so that we could drop by the building site at a moment's notice. In general, the build went pretty smoothly, complicated by two things: delays in obtaining materials and in some of the chosen subcontractors inability to perform at a consistently high level. IMO, this led to too many call-backs which led to further delays. Perhaps these issues were due to the unprecedented and overheated real estate market in Austin. At the goal line, Eppright has produced a high quality, comfortable, age-in-place last home for us, and we enjoyed working with Doug and his team. Special thanks to Kent Stromberg and his unflappable ability to solve problems in a very reassuring manner.

Simply the Best! What more can you say about a company whose motto is “Build Confident.” My wife and I moved back to TX and chose the Hill Country in Lakeway/Serene Hills to build our dream home. After making the rounds, it was crystal clear that Doug Clark and his entire team were just as invested in making our dream come true as we were. We had found an experienced, authentic and caring partner to guide us along this very special journey! Doug and his Director of Architecture, Wes worked tirelessly with us to get the design and flow of the home just right – including great suggestions that we never would have thought of – and now are some of our most favorite design details in the home. 15 months later, our dream home had become a reality! Now that may seem like a long time (COVID-19 and our never ending list of changes did not help things) but through it all, communication was always clear, timely and respectful. Having never built a custom home, there was so much that we didn’t know, but the years of experience that Eppright enjoys has landed them in a place where they have a technology platform that includes your own customized dashboard for your project, and a unique phased approach to the different stages of the building process that allow for smoother decision-making. While the entire team at Eppright is amazing, 2 star performers and partners for us once our home design was landed were Nancy, the Selections Coordinator who keeps every step of your building process in check and never misses a beat -- and Dave, our Construction Manager who is a master at prioritizing the work schedule, as well as managing the various trades, craftsmen and crews it took to build our quality home. Bottom line -- we could not have picked a better custom home builder partner than Eppright Homes, and I doubt you will either!

We worked with Eppright to design and build our dream home. We have been in it for about 6 months and we love it. Designing and building a custom home can be a daunting task. Doug and his team made the design process easy as we worked through a number of iterations to get to a home design that worked for us. Once the plans were done, they gave us a guide and a timeline that told us when we needed to make the various interior choices. The vendors that they use for everything including: plumbing fixtures, appliances, cabinets, counter tops, flooring and all the hardware made it easy for us to make our final selections and stay on budget. Like any large project, there are challenges and problems that need to be solved, but you can count on the Eppright team to solve those problems with the utmost integrity. They build high quality homes and stand behind their work.

We love Doug Clark and Eppright. They delivered top us an exceptional product and were accountable and fair along the way.

We purchased our Eppright home in February 2018 and have been in the house two years as of the date of this review. We could not be more happy with the house. The home is extremely well built and we have had zero issues. This was our first time buying a newly constructed home and expected there to be a settling in period where we had to address post-construction issues. This has not been the case, however. The home was in great shape and is built like a tank. We are very satisfied with our home. Doug and the rest of the team are a delight to work with during construction.

I had concerns about building based on prior experiences but this turned out to be a very pleasant surprise. Done within two months of the original scheduled date and within 2% of the original budget, the whole process was smooth and enjoyable. Doug and company are really nice, very patient and were always able to quickly find good solutions to issue that cropped up. They captured the old world feel we were after beautifully. The materials they were able to source and their skilled subs exceeded expectations. Our project managers were responsive and stayed close with us past the end of the project. The whole project just turned out to be a lot of fun.

Amazing team! Amazing home! Great finish outs and attention to detail. Walked in the door and immediately fell in love with the space. Doug and his team were fantastic during the process and continue to be present and supportive post closing. Strongly recommend them to anyone!

The entire team at Eppright Homes was very professional and extremely helpful throughout the design, build and finish processes. The subs that they referred us to for our finish details were all used to working with the team which made our job more pleasant. Amounts and measurements were already in the hands of the suppliers when we went to pick our appliances, cabinets, tiles, etc. The entire process was very positive! Having lived here a year now, we are still in love with the quality and design of our new home in Serene Hills.

We had a wonderful experience building our dream home with Eppright Homes. They were professional, responsive, timely, and on budget. We enjoyed every part of the building process. And now we love living in our new home!

The team at Eppright is one of the best in Austin. They remained in close contact with the clients throughout construction and after completion. They paid close attention to the little architectural details that make a big difference in design aesthetic and fit and finish quality. They offered opinions on how to value engineer the budget when needed and offered expert opinions on trades and options throughout the construction process. I would definitely work with them again.

Eppright Custom Homes did an exceptional job on our new home construction. They made the building process very smooth and we are grateful that they were our team throughout the process. We are thrilled with the finished product and plan to enjoy our home for years to come.

Eppright was the builder of our first custom home. They were very patient and helped to guide us through the whole design/build process. Once the home was finished, Eppright was prompt with all punch-list and warranty items. The build quality of the home is very high.

I have been a primary supplier for Russell Eppright Homes for quite a few years and over the years I have had numerous opportunities to work directly with Doug Clark in procuring not only standard building materials for their houses, but also some items that are unique or one of a kind, due to the choice of their clients. Doug is always up to date, and in a lot of cases, ahead of me on new and innovative materials that are outside of the typical realm of materials used in a higher quality home.

Doug Clark and Russell Eppright Custom Homes do a fantastic job. As a real estate professional, I know my client is in excellent hands with this team of dedicated custom home builders. They listen intently, problem solve with expertise, and design a wonderful plan for the client. Their on-line management system for the design and construction is very impressive and keeps everyone "in the loop" as to progress. I highly recommend this builder and rate them a 10 out of 10 for service & design.

I have worked with Eppright Custom Homes for over 7 years and can't say enough great feedback about each individual employee and client building with them. Everyone is incredibly professional and they go above and beyond for their clients. They are extremely easy to work with, and value/trust their relationships with their vendors. Most importantly, I have yet to experience a client who has not enjoyed the building process while working with them. I would recommend them to anyone interested in building a custom home.

Russell Eppright Custom Homes is a great business partner of Harway Appliances. Their superintendents are very organized and are fully in control throughout the build process. Russell and his team are honest people and take great care of their customers. Anyone looking to build a luxury custom home in Austin Texas cannot go wrong with Russell Eppright Custom Homes.

Doug Clark and his team did an excellent job working my clients on the purchase of their new home in Spanish Oaks. Their customer service was "off the charts" as they were quick to respond to any questions and very accommodating! They worked with us on a few change orders prior to closing and have been very easy to work with through the "punch out" process after the sale. Greg Walling, Moreland Properties

I have worked with Eppright Custom Homes on a professional level on various occasions. I have found them to be extremely responsive and efficient. I would recommend them to anyone interested in building a new home.

Russell Eppright Homes did an outstanding job in building our custom home in Austin. The process was smooth from start to finish and we love our home!

We sell Russell Eppright Custom Homes the plumbing fixtures for their custom homes and have been working with them for years. They have always done what they said they were going to do and treated people fairly.

Russell Eppright Custom Homes is an excellent home builder, and I highly recommend them for your "dream home" needs! They are highly professional, offer exceptional design and easy to work with.

I have only the best to say about the experience with Eppright Homes. We got the house we designed and were very pleased with the entire experience. We built the house over the internet with a few site visits. We could not be more happy with the result. Doug Clark and Bill McCalla took a great interest in our home and produced an outstanding product. Frank Ainsa

We selected Russell Eppright Homes to build our custom home in Serene Hills, which is between Bee Cave and Lakeway on 71 in Austin. The process from the first meeting has been nothing short of great. Doug and Ashlie were always focused on our specific needs, from budget to the size/layout of the house to positioning it to maximize view. They have been proactive and always prepared, and made us feel very at ease during the whole process. The quality of their work speaks for itself and we are delighted to move in and post pics when the house is ready. This process from building to financing a construction loan was new to us, and was never intimidating thanks to them. I highly recommend them.

Doug Clark helped us build our custom dream home about seven years ago. It turned out just wonderfully. He was professional throughout and of course Doug is always respectful, gracious, easy to work with, helpful, thoughtful and kind. Working with Doug, we bought a beautiful acre lot from Doug and Russell Eppright Homes. Then with Doug's help we sited the home site to optimize a downtown view and minimize site work. Doug was there helping us to get the siting and elevation just right, giving us great advice and we sure got it right. Our home is a French Country design, 5500SF, two-story with custom interior paint and decor that was challenging to execute but Doug got it done for us. To this day, visitors entering our home are taken with the dramatic design inside and out as well as the downtown views and beautiful grounds. Doug Clark is the person I thank for our having this beautiful home today. Design was delayed due to our continual redesign but Doug was especially patient and understanding with us as we worked together with him finally arriving at the design he then built for us. Doug always has a very good attitude and that continually came out as he worked with us even when we probably weren't being easy to work with. Construction took about a year and Doug stayed with us the entire time walking us through the process step by step. Pricing and final budget was managed by Doug with our input and approval. Doug really helped us work through the intricacies of many design features, conditions, choices and options and then he helped us stay on budget. Doug Clark built our home on time and in budget. And we love it. Doug Clark is a man of integrity and Eppright Homes is a company with an excellent character culture, doing the next right thing as a matter of course. One time during construction I visited our partially built home only to find the stairs demolished and removed. Turns out a top executive from Eppright Homes had visited and decided the stairs were not the correct height so he had the sub conrtractor do it over. We thought the stairs were done correctly but they weren't and it was Doug and his company who just made it right. I respect Doug Clark and Russell Eppright Homes period and I highly recommend them to anyone looking of help to build a home. Stuart Shaw Austin, Texas PS I would love to provide photographs but I do not see a way to do so. Please contact me if that would help.

Doug has been instrumental in our home building and selling for over 10 years. His expertise and professionalism are far and away the best in the Austin area. We have had the pleasure to work with Doug on 3 different projects, the last in 2013-14 and could not be happier. He and his teams help with design and budgeting are done with patience and empathy as these items can be difficult when going through the home building process. He has made himself quickly available and is determined to make the experience pleasurable as well as keeping you up to date with your projects progress. My wife and I are happy and very blessed to have Doug as our freind.

Doug has helped us build one house 7 years ago and we are now working together to design and build another one. Doug is very knowledgeable about design, building materials, and comprehensive project management. Eppright Homes is an excellent company to work with and we especially liked our on site manager, Jason. It was a very big project and each time we had a decision to make, we felt comfortable in trusting the staff to do the right thing to resolve our issue. We look forward to our new project and we expect another very good outcome.

Excellent home design consultants knowledgeable in key aspects of engineering and the home building process to turn the concept of a dream home into reality! Doug and his assistant Ashlie were very patient in catering to our needs in the home design stage, ensuring that our needs translated to firm design plans. We look forward to continue working with Doug's team, as we continue in the home building process!

A thoroughly professional group of people. Responsive, thorough, helpful and a pleasure to work with. I would recommend them to a friend and would use them again myself.

Russell Eppright Customs homes came highly recommended to us and They have lived up to the high expectations that were set. They listened to what we wanted in a home, provided valuable insight on design, and worked with us on options and decisions to make sure we stayed on budget and on time. WE have built several customs homes before and are very pleased with the quality of work and the easy of doing business Eppright has provided.