Gates and Fences UK

Purchased a set of driveway gates in October. Have just had them installed by a local fitter. Extremely pleased with the end result. Gate quality is fantastic. Fitter impressed with the gates. Highly recommend this company.

Superb gates and customer service. From the minute I spoke with them I had confidence in knowing what I was ordering was going to work. The communication provided on the different stages our gates were going through was excellent. It played like a story with us getting more excited as the gate was being finished. When the gates turned up...wow! Great craftsmanship - a truly stunning looking gate. Can't wait to have these fitted. I fully recommend this company. Many thanks.

A company that clearly knows how to make a gate. After several debates, we decided on a design. We did speak to someone there to make sure we had measured the gap correctly and placed the order. The gates are not cheap so I was a little nervous dealing with a company online. The communication was brilliant. We were notified on the progress of my order at every stage. The gates were delivered well within the time and well packaged. The quality is second to none. Our local gate fitter even commented on well they had been made. We are so pleased with our purchase, it has made such a difference to our home. Can't recommend these guys enough.

Wonderful service from start to finish. Spoke to the sales team who provided invaluable information prior to ordering our new set of gates. Arrived within the timescales given and to say we are pleased is an understatement. Workmanship is superb. Many thanks to all who were involved. Sue Worthing

Good quality gates I purchased a sliding gate with matching railings to add security to my home. This has made our home feel more secure and transformed the look completely. I couldn't be happier, both with the product and the service I have received from Gates and Fences. The quality of the workmanship is second to none. Will highly recommend this company to family and friends.

Started well and the gates were great, seemed well priced and were delivered on time. They come with a one year guarantee but ours started to fall to pieces within that time. I sent photos and received possibly the rudest email I’ve ever had from a company which accused me of having driven into the gates to have caused the fact that bits were falling off them. They were unwilling to do anything other than come and take them away for ‘testing’ but said we wouldn’t receive any money back and they also wouldn’t commit to saying whether we’d actually get any gates back. When I queried this, I received a reply that literally said “If you won’t let us get the gates then frankly that’s not our problem”. I was told to write (using a letter written on paper and sent via the post) to ‘The Directors’ but it would appear they are just as rude so I’m now having to resort to Trading Standards. Such a shame as it could have been easily sorted but they are not willing to work towards a resolution. I’ve never been driven to leave a bad review before but felt it necessary that others know how this company seem to operate.

Great service from start to finish. Ordered over the phone as I need a size not available on the website, order placed in minutes, very easy process. Advised that the lead them is approx 4 weeks which I thought was reasonable for a hand made bespoke product, Imagine my suprise when I received a text and email 10 days later to say my order was being shipped for delivery the next day. Delivery was via Tuffnells and I didn't need to be in as they where able to leave the goods safe in my garden, very convenient. The gate was very well wrapped and arrived in perfect condition. My Chappelwood side gate is a thing of beauty, just need to treat it before I have it installed. A++ all round a very hassle free service, well done Gates And Fences, would certainly recommend you to all.

PLEASE READ UPDATE IT GETS WORSE. TOLD BY THIS COMPANY TO 'TAKE THE LEGAL ROUTE'!!!!!!!!!! Avoid this company like the plague. We purchased driveway gates from them and a day after hanging them a large crack has appeared in one of the panels. All this company have offered us is a repair kit. These gates were not cheap. Customer Service accused us of damaging the gates ourselves what a moron that lady was. It was obviously a flaw in the wood waiting to come out when exposed to the elements. Disgusting company and disgusting staff. UPDATE: YET ANOTHER LET DOWN BY THIS COMPANY I contacted one of the directors of this company via facebook and was assured by him that the gate would be collected and repaired at no cost to ourselves. He sent his apologies for the way we were treated by customer services. He has now come back saying that they will not be repairing this gate. He didn't like the fact that we have left reviews on several sites and accused us of damaging the gates when they were installed which is a lie. Why would we not be careful with gates that cost us £1500. Disgusting people and a disgusting company. They did by the way send us a 'repair kit' which were 3 tiny tubs of glue that had dried out. FOR YOUR INFO GATES & FENCES WE INSTALLED THE GATES OURSELVES NOT ANOTHER COMPANY, IT'S NOT ROCKET SCIENCE.

Poor quality gates made from warped and split timber. Therefore edges not straight and centre gap looks terrible. Non existent customer service - they just don’t care. Steer clear.

We were looking for a sliding gate with matching railings. Design was crucial and we wanted to use a company that could supply and fit the gate. We found Gates and Fences and after a phone call new this was the company to go with. A site visit was arranged and we placed the order for the gates and railings. It all turned up and fitted by two gents who were both professional and polite. The finish is amazing, it has totally transformed our house and increased its kerb appeal. We wouldn't recommend anyone else. Many thanks

Outstanding quality - Couldn't be better. My gate arrived and it looks like it will last 100 years; highest quality timber and excellent joinery. It wasn't the cheapest, but I really glad I spent a little extra.

I needed an iron gate replaced at the entrance to our property and had no idea where to start. The staff at Gates and Fences guided me through the process of measuring, and discussed everything about my gate before I placed an order. When it arrived I was so impressed - the fit was perfect and it looks wonderful.