PEDINI NY

Pedini NY has failed to deliver the kitchen that was specified and agreed when I paid a deposit back in February. I had selected Pedini because it could produce a unique door system for our dimensions, a unique finish and a custom Island. They were unable to create the unique finish despite their assurances prior to making the deposit. Similarly they were unable to produce the island within the cost they had quoted knowing well our requirements they then attempted to argue that there was a misunderstanding. I gave them the benefit of the doubt and continued to work with them. The final straw came when after multiple emails we had no communication from Pedini NY, I contacted Pedini Italy on June 29th to find out what happened to my order. I received a response on July 17th and was shocked to discover that Pedini Italy had informed Pedini NY on July 3rd that door system that was specified and order was not capable of custom production and Pedini New York should not have offered it. I also discovered from Pedini Italy that they had received no monies for the order and that the order had only been placed in June, even though the deposit had been paid in February. When I made the order in February I was clear that the kitchen was to be delivered in July before the factories closed in Italy. I have raised the issue with Pedini Italy and the response so far has been to refer me back to NY, this is not an acceptable response or a way with dealing with the grave failings of the NY office. Pedini it is your reputation on the line as much as the NY office. I have prepared a dossier of the email exchanges and representations made by Pedini NY that demonstrate the poor service, happy to forward to interested parties. I expected so much better from a world wide company like Pedini. I have asked through various emails for the deposit to be fully refunded given the failures to deliver the kitchen as specified.

We just finished a complete gut reno and installed a Pedini kitchen. The team did a great job of listening to our needs, designing a kitchen that maximized the use of a limited space and also delivered excellent workmanship. Very happy with the final product and would highly recommend to others.

My wife and I would like to say thank you ever so much for such a professionally designed and installed kitchen that left us delighted beyond our wildest dreams. We are overly excited about our kitchen thanks to you. The positive feedback we have gotten from our family and friends have been overwhelmingly joyous. We wanted something totally outside the box and you manage to accomplish that with perfect precision and care. We will forever appreciate this accomplishment and will surely use you in our future endeavors. Rest assure that we will highly recommend you to others. Mr. and Mrs. Antonio Moulton

My name is Sofia Feldman and I am the owner of Creative Designs by Sofia. For for the past five years I have worked directly with the owners at the NY Pedini showroom. The quality of this beautiful imported product should be rated higher then 5 stars. Their unique kitchen design options that are available are due to their flexibility in working hand in hand with me as a designer. It allows me to deliver an exquisite top of the line kitchen design product to my clients. I highly recommend the Pedini Product and most of all their NY location.

We just finished a kitchen renovation with Pedini. We installed Pedini cabinets and Gaggenau appliances. We love the new space - design, construction, appliances and everything. The kitchen is absolutely gorgeous. We are extremely pleased with the quality of the cabinets, appliances and workmanship. Adar helped to make the process seamless. He and his team were great to work with and extremely professional. We highly recommend Pedini and would use them for future projects.