Brock Doors and Windows Ltd.

This company has a lot to answer for. They priced out a storm door for my home along with a patio door for the back of my home. At their insistence, they wanted two separate invoices. As it turns out, the reason was because they had no intention of completing the storm door. They only used that as a ruse to gain the patio door business since I was clear I'd only hire a company that would do both. Unfortunately they let the fact that they would not install a storm door slip a few months later, but it was already too late. As for the patio door, the installation was a mess. They tore off trim that didn't need to be removed and GLUED TRIM TO MY TILE for some reason. Cheap trim too along with cheap sealer - we're talking the cheapest Home Depot grade materials. On the outside, they made several ugly miscuts and then tried to hide it all with a comically-large path of sealer, smeared all over my antique wooden siding. After I complained they returned to try to correct the job and managed to make it WORSE! Even Brock's salesperson agreed it was unacceptable. But then Brock stopped answering the phone or returning emails. They vanished for months. Finally I received a call demanding payment. I told them they had done damage and abandoned the work but other than acknowledging some of their mistakes their only response was to file a collection agency report FOR WORK THEY ADMITTED WAS SUBSTANDARD. There's a lot more to this story than just this too, but I don't want this review to go on forever, either. I urge strong caution to anyone considering doing business with this company.

Mike was the rep we dealt with when we hired Brock to install a new front door with decorative glass and two full-length sidelights. Mike was very helpful, patiently guiding us through the many choices we had. I must have called him a dozen times and visited on three or four occasions. He took all the time needed to explain everything and to ensure our order was processed and installed to perfection. He's a great guy, and I recommend him highly!

I had a window and a patio door replaced. The installer was professional, informative and veey courteous. Inam very happy with thrir work. I eould use them again and recommend Mike to do your installation of windows and patio doors. Thank you RJardine

In January 2017 I had Mike and his two helpers replace all the windows in my home, Mile and his crew started when they promised and finished ahead of the planned completion time..My home was was well respected by the installers. After they had gone there was little evidence the big job they had completed for me. They answered any questions I had. I am very pleased with the workmanship and professionalism displayed during the installation process. The windows work perfectly and are huge improvement over the builders window.. I still require an entry door to be installed and i will request that Brock sends Mike for this job.

It took a few months to be installed, but the porch enclosure is fantastic, and keeps the cold out. Neighbours and friends have commented on how good it looks. My wife and I are glad we pushed through with it. Brock Windows did a good job. Kudos to the installer who came in 5 degree weather!

From the salesman to the office staff and installers it was an excellent experience. The installation crew were polite, professional and cleaned up before they left. We have called back the salesman to quote on more replacement windows. We are very pleased and would recommend Brock to anyone looking to replace their windows and doors.

The 2 large windows in the front room of our house were over 20 years old. We had caulked and painted them several times over the years but they definitely needed to be replaced as they looked ratty and the room had a cold draft and was very inefficient as far as heating is concerned. We contacted Brock Windows and they arranged for Mike Nolet (and a helper) to install 2 brand new windows. The two men arrived first thing in the morning on a cold January day. Within 2 hours Mike and his helper had removed the old windows and installed 2 beautiful new windows. The work quality was very good, the new windows look great and were very evenly measured. The room no longer has a draft and is a delight to be in now. Mike and his helper were very courteous, answered all our questions and tidied everything up. I would highly recommend Mike for his knowledge and professionalism. I found him to be a true professional.

The service I received from Brock, from estimate and sales to installation and follow up, was outstanding. I've recommended them to everyone I know who is thinking of windows and/or doors.

We only had one window replaced due to a current bathroom reno, they were punctual, neat, tidy, and the work was done very well. The window looks fantastic, and we were very pleased with everyone at Brock Doors and Windows.

A very caring, considerate company when it comes to customer service, top quality installation and products. Highest recommendation to go with Brock Doors and Windows.

I used Brock to change 2 upstairs windows this past Spring, and was truly impressed by the knowledgable customer service I received from their initial visit to the professional workmanship of the final installation. Their staff were top notch and I would use them again without hesitation and highly recommend them to friends and family.