MB Hardwood Flooring

Sanded and refinished our living room floor and stairs and replaced all of our luxury vinyl with matching red oak throughout the house. Beautiful job. Highly recommend!

Mark Bender told me I needed to pay him $400 for him to buy supplies to start our project. That was in December 2022. As of May 2023, he has not done the work, has cancelled numerous times, has asked me for a loan, and has not refunded my money (I requested that about 10 days ago). DO NOT GIVE HIM YOUR MONEY. YOU WILL NEVER SEE HIM OR YOUR MONEY AGAIN.

We had the worst experience with Mark and his Crew. We had our floors and staircase done. The floors have unfinished areas, bad stain, bubbles, and gaps. They never came back to Finnish the staircase and we paid them in full. The staircase is crooked and uneven. The holes were drilled too deep and the custom supplies we purchased has to be thrown out. Nothing was measured correctly. We are devastated how this turned out. Mark will no longer contact us to fix anything or refund us our money for the supplies. They took our money and ran. The crew has an inconsistent schedule and it took them over 3 months to get our project in a livable condition. This business is unprofessional and shady. I do not recommend using them or having them be in any close range of your home/business.

Do not hire this company. We had to hire someone else to fix what they did. Continue to have problems. Also, not trustworthy. Caught in numerous lies.

Would absolutely never recommend Mark & Justin Bender. Left our floors scratched, blew out 4 can lights from throwing supplies down, & installed pieces of trim so we can’t close our bathroom door. Said they would return to fix it, haven’t seen or heard from them. Highly regret hiring these guys. Poor service.

Mark Bender of MB Flooring was recommended to me by my flooring company to refinish my wood steps. He gave me an estimate which I accepted. He then told me I would need to give him $800.00 dollars as a down payment. This started the first of February 2022.. After he scheduled and didn’t show up five times I asked for my down payment back. He agreed to give me the deposit back and after 6 weeks and numerous promises from him I still have not received my deposit. I have all the emails to verify this complaint.

They were fantastic and it was a tough job with a large hole they had to repair. Turned out beautifully. I will absolutely use them again.

Great company to work with and very professional. They have a good eye for quality hardwood flooring.I look forward to working Mark again soon.

Horrible installation and finish. They were hired to do the hardwood on entire first floor. We requested installation of new 3/4" x 4" solid oak floors in a new home. Floors POP loudly even when you aren't in the room and horribly when you do walk on them. They creak when you walk, nails bent over and pounded in under the poly, nail heads shine brightly under the finish. The floors move up and down when you walk on them. They also took my stair treads and said they would prefinish them and return to install. They never returned and kept my expensive material. Mark Bender and Justin appear professional and honest but will leave you with a bad quality product and may even take your materials and not return. I have asked two local reputable companies to evaluate the floor. The fix is a tear out. If I didn't say it enough - I would never use them again.