Black Jack Garage Doors

DO NOT HIRE THIS COMPANY BY ANY MEANS. We got scammed by Blackjack garage doors in a fence project, the owner Ernesto took off with a deposit of $6900 that we give him to start the job. STAY AWAY FROM HIRING THIS COMPANY!!! We hired him because of competitive prices and more importantly because he was supposed to finish the job within a short period of time. After several weeks of calling him to find out why he hasn't started yet, he promises to be there next morning and never showed up, no even call to let us know that he would not come, finally one day he showed up and completed no more than 5% of the whole project, leavings materials and concrete bags to deteriorate outside. Never again he answer our calls. since we had a deadline for inspection with the insurance company, now everything went south and now we are facing fines and the risk of not been able to insure our home. Fortunately he signed a contract and proof of insurance liability through his company. Case is been built by lawyers as we speak!! I will keep posting any changes to help other people how to fight cases like this and to encourage them to always make a contract, and more importantly never pay with cash or check, unfortunately i broke one of my most important rules. "do not ever pay with cash or checks" use credit or debit cards, at least you can get your money back. Note: this project was contracted in Homestead, FL

The company I work for used them for a couple of garage door installations. A few months later both properties had malfunction on the garage door. Called them up to have them fixed. They would not answer my calls or return any of our messages. Seems like the vanished in thin air. Do not use them if you want your garage door to work or be able to count on their warranty.

I wish I can give this company NEGATIVE infinity stars !!!!!!!!!!! Giving them one star is generous. That's how unhappy with their workmanship and worst of all, their customer service. The garage door started making ungodly, high pitching noise about 1 month into installing a brand new garage door. Called the company to complain about the problem. They did not show up for their SCHEDULE visit at least 6 times (maybe more, but who's counting). Every time I called back to find out why they didn't show up, it's always that their previous job got delayed. One time they did showed up, all they did was sprayed some WD-40 and that was it. I never bothered them again because I'm done with this aggravation. I own a home and we've had people come through for various jobs, so I know sometimes things get delayed. But their customer service is out of this world. I don't understand how they stay in business. PLEASE, PLEASE, PLEASE stay away from them. There are soooo many other companies you can use.