Encore Flooring & Building Products

Horrible customer service!!! I ordered a glass for a broken window in May of 2019. I gave my floor plan and measurements of the window to the sales rep and he ordered the wrong size window glass. Then, when they came to install it, the sub contractors did not think about taking down the CORRECT measurements! This happened twice already! That sales rep was let go (of course) and now I am calling in every week wondering when I will get my window fixed. I was charged for this glass since May and it is now December of 2019

I could not be happier with my new hardwood floors! Encore did a phenomenal job. Rick and Greg were meticulous installers, and Sean Groh, the salesman, was a phone call away whenever I had a question or concern. I am picky when it comes to workmanship, and these guys are too!

Encore Flooring and Building Products is THE go-to store for my clients and me for Lighting, Flooring, Fireplace, Hardware and Window/Doors in Northwest Arkansas. Not only do they have a great (and relevant!) selection, they also have top notch staff and management to help service your needs. They have an ASID Certified Interior Designer on staff to help with design, as well as more than qualified sales reps and design assistants to help from conception to completion. All of this combined with the most competitive pricing in the region, and a very convenient location on 71B in Springdale makes Encore the place to shop.