Coles Fine Flooring

Coles did an excellent job of remodeling our master bathroom and hallway bathroom. Starting from design, material selection to demolition and installation, each phase exceeds our expectation. We highly recommend Coles. If you want to read more of our great experience with Coles... Steve Hellman designed both bathrooms. He paid so much attention to details and made sure every part looks good and function well. Even when we thought the design was good enough, he continued making adjustments and recommendations until he was satisfied. We are glad we took his recommendations because the end result is just perfect. Cole's construction crew were very skilled, friendly, professional and on time. Both bathrooms look so nice with many fine details. During the construction period, we were able to go to work daily while they were remodeling our bathrooms. The services Coles provided goes beyond than our expectation. For example, the floor we selected was discounted. Instead of asking us to select another one, Lauren Coles contacted the manufacturer directly and secure not only enough flooring material, but she also decided to added extra flooring free of charge for future usage if needed. Another example, when the project started, we knew the completion date would be after Thanksgiving. Given our children were coming home for the holiday, we pushed Coles to complete at least one bathroom ahead of the schedule. Coles managed to complete the hallway bathroom in time. On the day before Thanksgiving one of Coles guys came by with a shower curtain and rod. It turned out they also finished the master bathroom shower, but was waiting for the shower door. He put up the shower curtain in order for us to use the shower in the meantime. We had a wonderful experience with Coles.

Type project: Full home remodel of 936 sq ft condo - Remodel of kitchen - Remodel of master and guest bathrooms - Expanded master bathroom, moved wall in master to enlarge - Built out new closet in master - Installed closet doors in guest bedroom Worked with designer, Steve Hellman --- right from the start I felt comfortable with how Steve would approach this project from both a design and resource standpoint. He got my aesthetic quickly and made the design process enjoyable. The reason I engaged a design build company is that I wanted to maximize the small footprint in each room --- was not disappointed, as Steve kept a balance between my budget, function desired, and overall look and feel. He provided guidance every step of the way and I pretty much went with every initial suggested product. He specifically worked with suppliers to ensure the cabinet space in the kitchen maximized the layout. During one of our design sessions, I asked what he thought about making the peninsula wider; However, he discouraged this, to allow the extra space to open fridge and for the walkway. I went with his recommendation and as soon as the kitchen was in place, I was glad I did. Though Steve passed the job of managing the design execution over to the project manager (Jose), he stayed involved all along the way. He is passionate about making his clients happy and approaches design as an artist --- seeing his work come to life truly gives him joy. Not only that he helped me walk through the (unexpected) stress of having my whole house turned upside down. I truly appreciated the detailed plans and specs* provided to ensure the execution went well. The job went very quickly and smoothly. The minor and few concerns were resolved in a timely manner and with professionalism. I felt very comfortable leaving my house each day; I found the team was very considerate, always cleaning up, etc. --- they even got my microwave re-installed within ~3 weeks. I have had a few friends marvel at how quickly this job went; others initially shared their skepticism that it would finished as planned. In all, multiple friends commented on the quality of the materials and work, and many unique details. Definitely made me feel good about my decision to work with Coles. Overall, I am very satisfied with how this project unfolded and would highly recommend reaching out to Steve and the Coles team. *From a selection standpoint, the only regret I have is choosing to go with a flat paint in kitchen, halls, bedroom --- I would recommend using an eggshell/ satin at minimum. Otherwise, every other product we selected was spot on what I imagined -- often even better!

We have been enjoying our custom master bathroom remodel now for a few months. Steve Hellman helped us from start to finish with every little detail and we couldn’t be happier! He patiently guided us through all the materials, and made sure we were well educated on the newest ( but still in our budget ) and unique items such as a tillable drain cover, and my personal favorite, the adjustable LED vanity mirror. The installers and crew working on the project were professional and clean. Very happy with our new bathroom! Thank you Steve and Coles!

Hired Coles to refinish and remodel my kitchen and bathroom cabinets and changed my bathroom countertop. They are very professional and I’m very happy with their service and experience. They finished the job on time. I would like to thank everyone for a job well done, especially Steve Hollman, Jack Cole’s, Jose, Boffy, Paloma for a job well done. I would love to have them do other home improvements in the future.

Steve Hellman with Coles Kitchen and Bath designed a great remake of our kitchen. The space appears to have doubled and we now have more counter and cabinets. We were very satisfied the work and that they finished the project on time with no cost overruns.

I was impressed by all the staff members working for Coles at Morena Blvd, san Diego. As these employees came to my house, they were very timely, courteous and showed respect to me and my furry animals. Steve Hellman is a terrific designer and organizer and just fabulous to work with. He has great skills in design and color coordination. Always on time for appointments. Jose Ortega the foreman, Roberto, Ross and Alfonzo were all wonderful, worked through rainy days and did a full days work, only taking time for lunch. Others who came for placement of glass or measuring counter tops were experts and did a great job. I am very happy the finished bathrooms. Thanks Coles and staff.

Excellent service. Excellent workers. Dennis made sure I received the best materials and the top installers. Friendly and professional. Thank you.

Dave T at Cole's knows his stuff! We went to many flooring places to get quotes, and a lot of the other places just aren't that professional. Dave was patient, knowledgeable, and straightforward. That means a lot to us and seems to be rare at other places. And, Dave has a good sense of humor. (also important) We've had Dave help us with two houses, and a combination of carpet and hard flooring. He stays on top of things and followed up with us every step of the way.

I hired Coles to carpet my master bedroom and stairs. Hana provided awesome customer service! Not only was the product perfect for us the installer did an excellent job! Thank you

Fantastic customer service from start to finish. Maryanne worked wonders with my budget, was great with ideas and follow through. The installers, George and his assistant, were so very polite as well did a beautiful job with installation! Thank you.

On time, very competent, and extremely helpful. Will happily use them for our other properties! We used them for our previous home and were very pleased as well.

I went to Coles Fine Flooring in Solana Beach for a “rush” job on carpeting 3 bedrooms, a bonus area & a staircase. Joanna D. helped expedite the process the entire way by explaining what amount of days we could expect between the different stages. After choosing 2 different carpets on a Thursday, and allowing for second choices, our carpets were installed expertly & efficiently 2 weeks later. Everyone we encountered from Coles was professional and friendly, beginning with Joanna who didn’t blink an eye when we said we needed stain-resistant carpets installed in under a month. She just smiled and said, “Let’s do it!”. Would return to Coles in the future and, of course, ask for Joanna.