Versatile Roofing LLC

Candias Rivera was in charge of Versatile Roofing when we had our roof re-surfaced/restored with a KARNAK product at a cost of ~$20k in June 2020. The roof has NEVER stopped leaking and leaks more now than it did prior to the work that Versatile Roofing performed. The business has now changed hands multiple times, and we've spoken to multiple people at KARNAK and Versatile Roofing over the past 2 years. The warranty we paid for the KARNAK product is useless, as Mike Gada from KARNAK let me know the "warranty does not cover workmanship or leaks". Odd that a product used for roofs does not warranty leaks? And, we've paid another $500 to Versatile Roofing to have work done that was also not covered by the warranty, but the leaks have continued. Versatile Roofing rarely answers their phone, are slow to respond to calls/emails and are MIA when you need them. Buyer Beware. I can not give a low enough rating to Versatile Roofing and KARNAK and would caution anyone from using their products or services.

We used Versatile 8 years ago when we moved into our current home and when we had several leaks in February I called them right away. The next day they had a crew here with tarps over the problem areas. The entire roof needed to be replaced using most of the existing tiles and it was completed to our satisfaction. Before the workers left at the end of each day, they checked our property and cleaned up all debris 100%. The employees were easy to work with and very respectful too. I highly recommend Versatile Roofing and we were glad they were available to work on our roof!