Roofwerks

Shane was great. He always replied promptly when I had any questions and/or adjustments to the job estimate. The crew was efficient and did a great job cleaning up followed by Shane coming over the next day to do another cleanup. I would definitely recommend this company to do a roof replacement.

We are thrilled with our new roof. Excellent work on a new roof we just had installed. Truly great experience! Highly recommend roofwerks!

Great experience with RoofWerks from the very detailed estimate (had 3) to the finished product. Worked with Fred. He was very helpful and communicated with us frequently during the project. Workmanship is first class as was the cleanup. They took extra care of our shrubs. I have recommended them and my neighbor used them a few weeks later. Their roof looks great too!

I had recently had my house painted and spent a small fortune having the yard landscaped. So I was a little concerned about that, however yard and house look great especially with the new roof. Neighbors said you could not tell anyone was there the yard was spotless, thanks guys.

Roofwerks did a great job installing gutters on our home! Joe Dyer was very professional and great to work with during the job. I highly recommend using Joe and Roofwerks!

Roof damage assessed by Roofwerks. We liked our communication with Fred and signed the contract. The crew arrived on time and were very professional. I liked the quality of work and the yard cleanup was done before they left. I would call them again.

Worked with Shane D. and his crew. They were quick and got the job done on time. Shane was in communication with the progress of the project and clean up was done well also.

I just worked with Gary Clay and a whole crew from Roofwerks to remove and replace an old roof on a 1930s farmhouse and new addition. The entire crew was professional and polite and answered all the questions I had. They showed up on time the day they said they were coming and got the job done quickly and it looks fantastic! I would highly recommend them because it is hard to find good companies these days! Job well done!

We set a date for our roof replacement and it was delayed a week due to rain (although the materials and dumpster were placed in our driveway from day 1, regardless of the forecast.) Everyday was a waiting game if they would come, call, or not due to the weather and communication could have definitely been better. The weather finally cooperated and the roof replacement began (after 1.5 weeks of no access to driveway), and on day two we got a phone call that the roof shingle color that was being installed WAS INCORRECT from the one we had chosen. The owner offered us a discount on the charcoal shingles that were currently almost completely installed on the roof or to replace the shingles with the ones we originally picked. The charcoal shingles looked terrible with our siding so we asked for them to fix their mistake. The shingles were replaced and no discount was offered for the mistake. I work night shift and was home trying to sleep between shifts during this entire process and their mistake made this experience completely terrible. The first time they finished the roof with the charcoal the yard was left clean but the second time there were nails, trash, broken fences, damaged siding, on top of damaged ceiling inside the house from the job being done twice. It took them MONTHS to send us an invoice after being contacted multiple times. We assumed we would be offered a discount for our terrible experience (which was a mistake on THEIR part) but when asked they said we were offered one and we declined it. (the charcoal roof that could have decreased our house value by how terrible it looked.) Overall the workers were kind and respectful and we have a roof over our heads but the experience getting here was definitely not positive or to be repeated.

Replaced my leaking roof with first class materials, added proper venting and sealing, did it in a day, charging one-half what another firm demanded for the same service. Couldn't ask for more for less!

We chose Roofwerks — after getting bids from three other roofers — because of their very good Angie’s List reviews and the fact that they were Certainteed Certified. Though I believe the roof itself (and gutters) to have been well installed, other issues with the company’s integrity and professionalism would prohibit me from ever using them again or recommending them. Roowerks was in the middle, pricewise, with Baker Roofing’s bid substantially higher. The crew showed up right on time and quickly stormed the roof (I would not advise staying home for this – sounds like Armageddon). The main roof (and the flat roof) work was done, as promised, in one day. Both roofs look very good and seem to be well installed. There were numerous small issues that I suppose should be expected with this kind of work — hole in one bedroom ceiling, torn up interior skylight trim, junction box pulled off with cable left hanging, cigarette butts and other debris dropped into the house, 60+ nails in the front yard and driveway. It took multiple requests and over two months to get the ceiling hole, skylight trim and hanging cable fixed. The gutters were well-installed (and apparently larger than the 5” we were quoted). The repaired soffit and fascia were painted white, despite our existing trim being almond. This took some back and forth to have repainted, but it was done. The crew used our contractor’s dumpster to dispose of their debris, despite being asked not to the day before, and haul-off being part of the contract. The problem we had was with the soffit/fascia repair — not the quality of the work, but the charges. The repair work was quoted at $11/ft for soffit and fascia repair. We mistakenly believed this to be for soffit and fascia repair. In fact, we were billed $11/ft for soffit repair and $11/ft for fascia repair. Possibly our mistake, but something to watch out for. We also were originally billed $11/ft for sub-fascia repair (not mentioned in the bid). We believed this was excessive ($88 for an unpainted board costing under $10), and Roofwerks did reduce that charge to $8/ft. Still excessive, in my opinion. We were out of town and not there to supervise this work(a fact they were aware of), and were shocked to receive a bill for 300 feet of repair work at $11/ft. (Baker had specifically estimated 70 feet in their bid.) The bill did not include any detail. When we asked our project manager to come out and show us the 300 feet, he did, and indicated approximately 30 feet that had been painted over, but we were able to determine were not replaced (backside, viewed from porch, not painted and clearly old boards) . Despite this indisputable evidence, we had to have another meeting (another morning off work) with the project manager, one of the owners and the head of the gutter crew — to go through the same exercise of being told boards had been replaced that clearly were not. Though Roofwerks adjusted the bill down for those 30 feet and expressed their appreciation for us “working with” them, there was no apology for this obvious deception, and we cannot help but be left to wonder how much of the remaining 270 feet (much of which is hidden) was actually replaced and indeed, how many of the 27 sheets of plywood sheathing ($55/sheet) were actually replaced on the roof. Maybe all of it, but, understandably, we have our doubts. They also repeatedly neglected to include the $750 cash/check discount agreed upon in the contract. We thought we were saving money using Roofwerks over Baker, but believe, in the end, it cost us more. Overall, our experience with Roofwerks — especially the lack of contrition over obvious misrepresentation — left us with a bad taste. Maybe all, but the experience — especially the lack of contrition — left us with a bad taste.

They did excellent and efficient work. Kerry, the project manager kept us up to date on the progress and made sure himself that all the little details were done right. They worked with our insurance company and quickly filled out and submitted all the required paperwork. Also, Holly in the office did a great job returning our calls and getting all of the payments and warrantees processed. These guys are a class act. A+++