GUTTERS BY TK

I was referred to this outfit by my friend. I contacted them and they gave me a quote to install gutters on a house I purchased. They did the work while I was still out of state and I paid them promptly when they requested at the end of the installation. After I moved down I noticed one gutter was too long so I made a request for not only service but to pay for an additional downspout to be installed. Nobody ever showed despite the boss saying they would. When I called the last time I was told that I would have to pay 450.00 for someone to come out. When questioning the price I was told that if they got busier it would be either 550.00 or 650.00 depending on their work load. You figure it out....I won't recommend them if that is how they do business. I never treated my customers that way.

After interviewing several companies, we selected this company because we thought them to be honest & knowledgeable. We waited a month before given an installation date. The job was completed to what looked satisfactory; however, after a heavy rain, we found the downspout which was connected to an extension hose to be leaking heavily. We called and were told that they would come to correct it but we had to wait until they had another job in the area. When I gave their name to a neighbor and they used TK, they came and "corrected" the mistake. It continued to pour water out so now we have tried to correct it ourselves. Don't know if it'll work, but will wait until the next rain. We are disappointed that TK's service is below par. How fast they came when it was for a new job.