I have painted A LOT of houses and walls and being from the Pacific NW, the main brands I stuck with were Sherwin Williams and Miller Paint (only because they took over the Kelly-Moore paint, which I still maintain is the best paint I have ever used). But in moving to the SW, Miller Paint is not down here AND the new home we bought had leftover cans of Dunn Edwards, so I decided to continue using what they had used on our home and bought more of the Dunn Edwards paint. Wow, what a mistake!
While I must admit that their customer service is excellent (free paint samples, finding paint at one of their stores and having it mixed and delivered to the store nearest me, just with a phone call), their paint has caused me a lot of grief. First, I have never seen paint separate so quickly as this paint does! Second, the cans rust and drop fragments into the paint within a month of sealing up a partially used can and reopening it. Third, the color just never turns out true, on the walls. I was having such difficulty that I even broke down and bought their sticky paint swatch sheets and started using those, thinking I was doing something wrong. Fourth, I am seeing a lot of peeling. Granted, I can't blame the Dunn Edwards paint 100% for this, as I don't know how the walls were prepped, as this was a 15 yr old home we recently purchased. What I walked into was a freshly painted home with Dunn Edwards Spartawall and within a few weeks, I started noticing peeling at the bottoms of the wall, by the baseboards. Could it have been excessive humidity in the house? Possibly, but it's the desert and it was before the monsoon season and we didn't have a humidifier. So this fourth reason is a little weak, I will concede to that. But reasons 1 to 3 are enough to keep me from ever buying Dunn Edwards paint again. It's back to Sherwin Williams for me.
NOTE: This was happening with BOTH their Exquisite brand and their Spartawall brand.
At this point, I am staring down repainting