The Billy Goat

Paid for tree removal and got a huge rubbish pile and a fine! Hired company Jan 2020 to remove tree and workers damaged my property in the process and left a huge tree rubbish pile on my front yard. They quoted me for tree removal but stated after the fact I need to figure out how to get the tree trunk and rubbish removed from my property. I was also fined a substantial amount by the city due to the company completing the work without applying for the appropriate permits . As the subject matter experts in the tree removal process I expected more. They repaired the damaged property but only after I followed up and reported it. As for the fine the said sorry and now I'm out of 1600 bucks, still have the tree rubbish and a 500 dollar fine! I'm stuck now with this giant pile of rubbish still in my front yard 5 days after the removal I paid for! They advised me to pay the city an additional fee to haul it off. This is a unacceptable and major financial set back for me and as a single parent (financially devastating). VERY UNPLEASED. Veterans and Buyers Beware !

I tried to set up an appointment to address my lawncare needs. Danny assured me that someone would call on their way and be there by the end of the week. I called twice to confirm because I had not heard from anyone. I was told each time not to worry that someone would definitely make it out. I received an email the following week with an estimate. When I called to figure out the disconnect and why no one called when they were at my property, he told me that I should find another company. This was second estimate I received from The Billy Goat and was higher than the first. After our conversation I received a text message from Danny saying, "In my 15 years of service I've learned when you smell (poop emoji) run the other way, So you proved me right. Have a good day." BUYER BEWARE!!!! Do not waste your time. Unbelievably unprofessional.