Automatic Rain Lawn Sprinklers

The Tech Bobby was very knowleageable and nice to deal with however the company is a rip off. There was a mistake made when they winterized my sprinkler system. The tech blew out the lines but there was a sprinkler head left up in the yard. When I mowed the yard I hit the sprinkler head and notice the head laying in the yard. The techs wrote up that everything was working fine and there was no leaks. The tech didnt check to make sure the head was retracted so it was left up subject to lawn traffice etc..The company office manager said its not thier problem. Its my oipion that the company should have replace the head in the spring. I will never use this company again. I dont know why companies lose all thier customer service skills once they get to comercialized. You pay good money for a service and they cant even cover a 15 dollar sprinkler head.