Quality Waterproofing

I’d like to take a moment and thank Quality Waterproofing for the foundation work on our home this year. In early 2018 we experienced water on the basement floor. The walls were covered with drywall and when I pulled off the drywall to see where the water might be coming from. It expose multiple, half inch thick, horizontal and vertical cracks. This obviously concerned my wife and I so we immediately started calling foundation companies to analyze and bid the work. We selected Quality Waterproofing because they appropriately addressed the structural issues as well as the water issues related to our situation. Andrew was extremely helpful through the entire process. His approach working with us was comfortable. I never felt pushed or like he was trying to sell something beyond my level of understanding. The focus on customer service extended past Andrews and extended to the crew working on this project. My wife and I were amazed with the friendliness and collaboration of their team. They were not only extremely respectful and went out of their way for things, but they worked together as a team even when we weren’t right beside them. You can tell they enjoy what they do and enjoy being with each other. Ethan was the main project manager. He kept us informed every day with what they were doing and even with phone calls when needed. If there was an unexpected situation on the project he held his cool and worked with the company to quickly resolve the situation. Overall we were extremely satisfied with this experience. I’ve never had foundation work done like this and I was nervous. The quality of work and value we received from this exceeded our expectations. Their price quote was below the other major competitor, BUT this was not a driving factor in the decision to move forward with Quality Waterproofing. I would recommend them to family and friends. This is a customer focused company. Thank you Bryan White - Ellisville, MO