BASEMENT SYSTEMS USA INC

Did a great job getting our basement under control. Stood by their word and got the job done right.

Had Horizontal cracks that had opened up in my basement walls caused by settling ground. Contacted Basements Systems USA on the recommendation of my Structural Engineer. Jeff came out and gave me several options to correct the problem. Wound up going with carbon fiber straps to correct the issue. Also had a new drain system and sump pump system installed. Jeremy and his team showed up on time. They were polite, timely and efficient. They seal off my basement to cut down on the dust and cleaned the area when finished. I had numerous companies that came out to look at this job and Basement Systems was the only company that new what they were doing. I would recommend them for any basement concern and would not hesitate to use them again if needed.

Basement Systems USA team did a great job on my crawl space. They were recommended to me by my grandson who had his crawl space taken care of. They were outstanding and explained what they were doing and gave me a status of what was completed each day. So if I were you I would give them a call.

Gary, Kyle, and Edgar did an amazing job in our basement. They were quick, clean, and professional. We are very impressed with how much better our basement looks and no longer have to worry about water in our basement. Complete transformation! Highly recommended

The team over at Basement Systems USA, INC were really great to work with. I have had them do two projects. For each project, the teams were super communicative about the process and kept me informed ever step of the way.

Each person I encountered from this business has provided stellar customer service. Ashley, Carrie, Amanda, Tina, and Jeff. They have been both pleasant and professional. Jeff is THEE best, as he was patient and answered my many questions. He remained poised throughout the process, as I posed clarifying questions regarding my crawl space. While the work has not yet been completed, I am already pleased with their care in the "beginning" and "during" phases of this encapsulation process. Kudos to all of you and to whoever is responsible for employing such wonderful staff.

This company did an outstanding job in my basement. They installed new windows and put in a sewage system so I could have a bathroom and kitchen in the new space. Very professional and everything is done in a very timely manner. Thanks

used these guys for my basement. my whole home feels fantastic. very courteous and knowledgeable individuals. I would hire them again for all my basement waterproofing and basement remodeling needs in the future. Its hard to find a family run business with amazing values and professionalism. these guys have it all.

Had sump pit deepened and expanded. Installed new battery backup sump pump. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these.

1. First of all I was impressed with their ability to determine what I really needed for my basement. Not just looking for something to sell me but focusing on the solution. 2. Their communication with me produced trust by their expert ability to problem solve. 3. They arrived when they said, and finished as planned. Leaving my basement clean and in good order. 4. I would recommend this company to anyone who wants professional quality work that is effective in basement repair. They really know what they are doing and how to treat the customer.

I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldn’t even work. I can truly forget about it now even in the worst of storms. In fact, that happened the following weekend after they left! A big storm came through and we even lost power for a couple of hours. The backup battery they installed let the sump pump keep working perfectly. Talk about just in time!

So glad we did it! This was a project that we were not looking forward to. We had no idea how it would go! Choosing the right company makes all the difference and we made the right choice with Basement Systems USA. The company has amazing values and work ethic evident by the guys working in our home. We did it right before we went on vacation and we could have peace of mind knowing our basement problem was finally SOLVED. The best part is you don’t even know the sump pump is running! It runs so quietly that you don’t even notice it!