Southern Siding & Window Company

Thank You Southern Siding for the great job you did on our house. The new windows and back porch area we now have are awesome. Trevor and Taylor great job!!! They are both very professional and helped us in every way with the improvements that we wanted and needed for our house. All the guys that were doing our installs, thank you, you were always on time and very nice to work with. Again, we are so enjoying our back yard now.

Wonderful people to work with. We have been coming back for more and more. We have had our siding on the house along with our windows and just recently our rooftop. For our next project Southern Siding will be the first one we call! Thanks for a job well done! Vanessa Wilson

The seals are failing on previously installed windows and they have condensation between the panes and are supposed to be under warranty. I took the windows to Southern Siding on Bobby Jones and Alice looked up the "job" and informed me that it was done in 1997. She said that I should go home and look for a number in the seal and if there was no number she would schedule for someone to come out and measure the windows. There was no number so I called back and told her I would bring the windows in again. When I got there the "job" magically disappeared and she couldn't find a record of it. I left the windows and in a couple of hours got a call that said she couldn't find the job so I would have to pay $150 to get the windows fixed. I said I wanted to speak to someone else and she transferred me to Fran-the owners niece. Fran couldn't find the "job" either and repeatedly told me I had to produce paperwork. She then told me they didn't replace glass after Alice had already given me a price to do it. She ended up hanging up on me.

Upon notifying Souther Siding & Window, they set up a next day appt to accommodate my busy schedule. The representatives explained the work to me and how it'd benefit me in saving money on my heating and cooling expense. Also, they were expedient in setting up installation of my green / radiant barrier, adding additional insulation and wrapping water heater.. The workers were friendly and completed all work within the time frame originally given.

Matt Weaver is a Sales Representative for Southern Siding. He is very knowledgeable of their products and services, has a great attitude and personality, works with you to meet budget needs, doesn't pressure you into making a quick decision, and it's very obvious that he loves his job.

Estimated Job. Provided a careful written and verbal contract. Place foundation for screened in porch. Built deck. Erected aluminum frame and screen room. Removed large window and replaced with a double French door. All work was done by well qualified very friendly and accommodating craftsmen. Completion time was understandingly delayed by severe weather and delay in manufacturing French doors. We are very pleases wit the whole project and would use thSS and/or any of the craftsmen that worked with us again.

We used Archadeck several years ago and were highly satisfied. However, our recent experience was less positive. The bid was high and the representative did not follow up on the call. Hence our choice to use another firm.

We have had our ups and downs with this company. We bought $15,000 worth of windows from them 5 years ago. They were quick with our initial order and install. We then called them to come out and give us an estimate for siding on the house. They sent the same sales guy that we bought our windows from. He was happy to deal with us until he found out that we just wanted the estimate so that we could plan and save the necessary amount for the siding. He refused to even give us a ball park figure stating that when we were ready to purchase he would come back out and give us an estimate then. How could we plan when we had no idea how much to plan for? We also called them to come out and give us an estimate for the e-shield for our attic. We requested that they NOT send that same sales guy out. They sent someone else and he did give us an estimate and explained the shield to us. We ended up NOT getting it because of the cost and the fact that my mother-in-law bought it and couldn't tell any difference in her bill. (Even years later- still no difference) A couple of months ago one of our sliding glass doors spontaneously shattered. Out of the blue. The inside pane was shattered, the outside was still intact so we know it wasn't something done from the outside. Plus we were home and in the next room when it happened. We called them and about 2 weeks later they came out and installed a new glass pane. NOW we have noticed that our house windows are starting to get little tiny bubbles in between the glass. I called them with my initial list of 4 windows that needed to be replaced. Today I had to call them to add two more windows to the list. Not happy with the longevity of these windows at all. That being said, Alice, the service lady that I was given the number to call has been very helpful and reasonable through all of this. Would I recommend them to anyone? No, I don't think so. I know that they don't manufacture the windows themselves BUT they sell them and they are touted as the best in the industry. I have to disagree with that whole heartedly.