Mentor Installed Services

Tom was able to assist us with a complete remodel of our kitchen. He was patient and provided us guidance as we reviewed every aspect of the project. We changed things up a few times and he was extremely accommodating and didn't pressure us into making decisions. He is a consummate professional and takes his work very personally, he is very detail oriented and makes sure the work is done right. We have had work done on our house by other companies who have not provided the level of detail and quality as Tom. In one case we had to have the other guys come out 3 and 4 times to repair work that was not done correctly. Each time I go into our new kitchen I am thankful that we had Tom and his team on our project. I can't find a flaw, It's beautiful and we will enjoy it for years to come. Class act all the way!

Tom Kirk and his crew remodeled our 12' x 15' bathroom while we were away for the Winter. The project included; Move the Jacuzzi and build a tile tub deck Build a 4' x 5' tile shower with a seat and soap shelves Heat and retile the floor Install a toilet Install about 12' of cabinets and countertop Move wiring and hang light fixtures and mirrors Tom called, sent pictures and accepted changes many times. The area was left clean and neat, the workmanship was excellent and Tom was very easy to work with. I would highly recommend them.

First job, Tom and his crew put in French doors from our kitchen to deck. He also did outside work that included replacing part of our siding, garage door, and post for the from porch.( 2009) It is great. Second job Tom and his crew did was to turn part of our basement into a family room. ( Dec 2010) We are very happy how it turned. Third job, was an update of our master bathroom. It is also great. (Sept 2012) Tom is very professional and was always respectful of us. All of the jobs were completed in a timely manner without any problems. His crews and contractors were conscientious, pleasant and were easy to have around the house. Their work was always of the highest quality. If we ever have any other home improvements jobs we want him to do it. He is great, You are lucky to have him at Mentor Lumber. Jim Finke

I found Tom and his crew to be professional, with quality work and completed on time. The crew respects the home owners property cleaning up at the end of each day. I would definitely use Tom and his crew in the future.

Mentor Installed Services installed a new front door, sidelights and a custom made transom glass unit. Tom Kirk provided a very accurate estimate. The actual installation was perfect! Amazing attention to detail and cleanliness! The door looks and functions great. We could not be happier. After that good experience we hired them again to install a stained glass window in our bedroom. Tom Kirk provided the estimate (he is a great guy by the way) which was much less than we thaought it would be. The actual installation was perfect! Again, amazing attention to detail and cleanliness! It turned out the wall unexpectedly already had a window header from a long ago removed window. This made the job easier and faster. I was pleasantly surprised that the final invoice took this into account in the form of a big discount! Honesty is alive! We would highly recommend Mentor Installed Services to all who care about QUALITY!

The service Tom Kirk provided was very professional. He Listened to each of our needs and came up with options that exceeded our expectations. He is a great listener and very detailed. That is important in this industry that people listen and not just do what they want. Their pricing is very competitive and the work they do is outstanding. I would recommend Tom Kirk to anyone who is considering remodeling their kitchen, or any home improvement project.

We have contracted with Mentor Installed Services (MIS) for two major home remodel jobs over the past 4 years. One involved cement board siding (outside), and one involved kitchen and bath cabinets/countertops. In each case, Mr. Tom Kirk acted as the Project Manager, responsible for arranging for the services, providing communication with the customer, creating cost estimates, writing the contract, scheduling, overseeing the scope and quality of the work, and ensuring the customer was satisfied. In each instance, we have been extremely satisfied with the services provided, and in particular with Tom's performance. He is extremely knowledgeable, prompt, thorough, creative, friendly, and courteous. His standards are very high. He has been more than willing to provide advice to the customer, and has been very successful in ensuring interface areas, i.e., areas where responsibility is split between MIS and the customer, are clearly detailed and proceed smoothly. He hires top performing individuals to perform the actual installations. The aspect of the work which stands out the most has been the quality of the installation. While neighbors and friends often complain of their experience with various contractors, MIS has exceed our expectations in each case. We highly recommend Tom Kirk and MIS. The project date and cost listed below is for the most recent project. The earlier project was about $20,000 in July of 2010.

Tom Kirk has done multiple projects at our home including Andersen windows, three bathroom remodels and a house addition. Tom has a keen eye for detail when discussing the project and very thorough estimates. Tom will personally see the project through to satisfaction. I have hired Mentor Installed Services for several projects and we are currently discussing another home addition.

Complete design and remodeling project consisting of kitchen bathroom finishing work and an addition to the existing home. I found them to be very professional and trustworthy!

Replaced sliding patio door Removed carpeting from stairway, refinished oak steps and placed overlays over remaining steps Removed carpeting from upstairs foyer and installed prefinished wood flooring in its' place. Good design work with wide choices of materials. Work done in timely and professional manner. Minimal mess. Workers were outstanding. Final job is strikingly beautiful!! It was not inexpensive but is a good example of 'you get what you pay for'