SoCal Climate Control

We hired Mike Molloy's company(s) for a simple job: install dampers on 2 duct lines, route a new duct to our kitchen, enlarge our intake grill & duct, and insulate our supply plenum. None of these 4 tasks were completed without issues. Day 1's primary issue was when I stopped the workers mid-cut into an attic beam that was not professionally assessed. When I asked the worker if he could cut the beam, he replied "I don't know" which was incredibly concerning. The job was stopped so that Mike's HVAC "professionals" at his other company could resume the work the next day and assess the beam. Day 2: Mike Molloy determined via picture they could cut the beam (a licensed individual never inspected the beam in person). Mike's workers didn't showed up until after 5pm (scheduled for 12pm). They worked fast & were tired/rushed and did a bad job. The new 18" duct completely covered the attic door and encircled the entrance (violation of building code). I noticed 2 other issues: 1) there was also a large tear in the duct at the return plenum & 2) the 18" duct was smothering our condensation pump and the line was wound tightly it couldn't drain. Eventually our drain pan would fill and leak into our attic and ceiling. We were instructed to not use our AC (middle of Aug) until the repair which wasn't scheduled for another 4 days. Day 3: Workers didn't arrive until after 3pm (scheduled for 12). They tore apart the new ducting & attempted to reroute the line, but concluded they would have to find another solution. In the process not only did they tear the entire 18" duct they smashed our bathroom fan duct. They loosely put the intake back together expecting to come back next week to fix the job again. Not only did they never come back, they left us with more issues than they arrived with on Day 3. The attic entrance was still blocked and still violating building code; they never insulated our supply plenum per the original work order; the tear in the return duct to the return plenum was significantly larger and I'm pretty sure we have fiber glass fibers blowing now into our FAU and breathing air; the 18" duct line was completely torn up throughout; they smashed and tore apart our bathroom duct; and they removed a good chunk of our newly done attic insulation and never replaced it. Mike Molloy (owner) emailed us that they finished the job per the work order and if we want any of this fixed we would have to pay them the same cost of the job (estentially double). What a scam: "I'm going to completely block your attic entrance for $900; you want that fixed? $800 more please." Images can speak for themselves. Please save yourself the time and energy and go with another company. We are now in the process of hiring another company to clean up their mess. All of this could have been avoided with better management, quality training, and appropriate processes in place; a direct reflection of the leadership and ownership of these companies.

What a phenomenal company! From the moment we first spoke with Andrew to the time well spent with Ryan going over everything to scheduling the project with Susie to the installers Jose, Harris and Joseph and speaking with the owner Mike, we knew we were in great hands. We can honestly say we have never met a more professional and polite company who truly cares about the customer. We upgraded a total HVAC system and we are so pleased with he experience and the end results. SoCal Climate Control is a family and we are now a member of that great family. Folks, when you are ready, it's a no brainer that you really should reach out to this company. You will be happy you did. Thanks to everyone at SoCal Climate Control.

I will definitely work with this company again. In my experience from customer service to service technician was very respectful and good.

Our experience with SoCal Climate control has been an extremely difficult one. We paid for a brand new A/C unit & heater. The BRAND new unit they promised does not work. Their repair men do not “repair” anything. The people that came to install seemed like Day labors. Someone showed up in a van dropped off a bunch of guys and ducting. They did the work without a permit (they only applied for the permit but didn’t pay or pull the permit until I insisted to see a copy of it). They cut thru sheer walls! Our unit is still not working and I will have to sue to force them to fix the unit so that it works.

My experience was excellent!! The work was fast and efficient! I was able to schedule an appointment for an estimate which was flexible for my timeline. Another great thing was being apart of the planning process which ensured my confidence in the work that would be done. My home is now nice and toasty and I couldn’t be happier!

Professional firm from top to bottom! We are building a new house and they handled the HVAC system for us. Many months transpired from initial installation of mini-splits before drywall to final hookup and system checkout. They regularly checked in to see how the project was going without being a nagging pain. Have already recommended them to my son who had them replace his dead a/c unit, and he also was very pleased with their work and price.

No 24/7 maintenance on call crews or emergency calls are not available to my experience. Could be better. Lots of room to improve in customer service.

Service was very good from the estimator to the crew that installed the new gas wall heater. crew was friendly ,clean and did a nice job installing heater and new wall control , firing up the heater and cleaning up everything afterwards . Talking to the owner Mike was a good experience , too.