Doug’s Service Company

Gage was friendly on the phone and assured me the job was professionally handled. I was not aware that a cheap plastic part was used on the outdoor faucet. Trash was left behind, also. I have pictures but it will not allow me to upload them. $159 service charge and a $300 part. All in $459 for a cheap part and trash left behind.

Not the Doug's Service Company we used to know and could depend on. 3 weeks to repair the system. Wrong diagnosis of the AC system. Over a week of delays caused by employee vacations. Called several times and told a return call would be made which wasn't. Unacceptable from a Service Company like Doug's

I bought this house in 2017 and the unit is under contract. At that time to replace the black light and filter was 200. But only one black light when 2 come in a pack. Fast forward to 2020, the same service is over 400 bucks. The last time they came which was last week. I was told that the ballast was out for the black light. It was replaced and cost me almost 800 bucks. After the tech left I searched the part, it was less than a 100 bucks. So I got charged 700 bucks for 10 minutes of work this is crazy to say the least. I’m going to let someone else come in and do the maintenance work from here on

(2019) Disappointed in Doug's Service Company's incredibly inflated plumbing bill. Overpriced! (2020 update) Last year, I expressed how inflated Dougs Plumbing bill was. This was in a rental. Well the tenants just told us, "Water has been seeping under the floor where that toilet was 'repaired." Hubby, who finally has some vacation, went to Thibodaux to check it out. Apparently the "Master Plumber" didn't want to repair the flange last year. He simply added a wax ring - didn't remove the other wax ring. That's what I was charged $366 for - a wax ring. The floor was 2 years old. Hubby had to replace that. I'd love to put a pic of his beautiful work, but don't want it mistaken as work by Doug. I uploaded pictures of the shoddy work. Doug's plumber for this particular job did NOT do Master Plumber work. And, as a landlord, I'm very aware of plumbing prices. I continue to state, "OVERPRICED!"

I am Melanie LeBouef and I want to express our sincere thanks to Justin Spaulding and the other tech for an excellent job which made for a very positive experience! Well done guys! They were prompt, efficient, professional, and so courteous which I greatly appreciated! I love the prior updates and texts that they send out ahead of time and how careful and neat they are while working and how they clean up afterwards. We have done other projects with Dougs and I am so impressed and pleased with their personnel and their professionalism. I would highly recommend Doug’s to anyone and everyone! Thanks everyone for a job well done! Thanks to Joey too....he’s awesome!

Top notch service, we used them in 2019 for a HeaT/Vent installation and receptacle and recently 5/2020 for installation of hot water heater and dripping faucet. Can’t say anything negative; truly top company.

After dealing with the typical mediocre HVAC contractors typical of my area, a trusted friend recommended we contact Doug's Refrigeration. At the time, we were seeking a solution to "sick house" caused by mold and excess humidity. A 3rd party consultant determined that the previous contractor had "grossly oversized" our HVAC system. Combined with a very leaky, inefficient duct system and installation, it created the perfect conditions for mold growth and sick house syndrome. Doug's sent a consultant named Scott Abadie. After interviewing dozens of contractors, Scott was the first to demonstrate a thorough understanding of the problem, how to correct it, and most importantly, how to prevent it from happening again. 1 year later I continue to be amazed by the work performed and the tremendous impact it had on my family's health and comfort. Properly designed and installed HVAC completely changed our home. A fringe benefit is that the high efficiency equipment they specified has reduced our electricity costs by more than $2,000 per year. Over the life of the system, utility savings alone will pay for the system! It was a tremendous value! On top of it all, I've come to realize that when Doug's says they stand by their work 100%, they mean it. Customer satisfaction is their top priority. Doug's wasn't the cheapest proposal I received but I had learned the consequences of going with the typical "low price" contractor. The lowest price usually isn't and the cost can be measured in ways far more important than money. You can have good, fast or cheap. Pick any two!

Prompt response and guess what? The workers clean the work space before leaving! This is a very big Score for me !!!!

Great job done at my house to get my ac checked out for the hot summer to come down south