Jim Hicks Home Improvement

I would not recommend this company due to issues with communication, timelines that were not met, and quality of work.

I needed a ridge vent replaced. The workmen did not install the new shingles properly, the roofing felt was left exposed as well some nails holding it down. I had it in writing from another contractor that this is improper installation. I have photos taken by the Home Inspector I hired to check the job. They are on my Facebook page. There was miscommunication throughout what should be a simple process. The clean-up afterwards left something to be desired. The resolution of the problems did not go well and I had to bring in another company to redo the job right. An extremely stressful and disappointing experience. I wound not recommend this firm to anyone.

We contracted for a new roof and gutters. From start to finish everything was well explained and handled professionally. The work crew was respectful of our property and completed the job right on schedule. We sought out several quotes and Hicks was very competitive. We chose them based on recommendations from other clients, professional and informed, and quality of the materials they recommended. We would use Jim Hicks again for any home project.

Jim Hicks came out to my mother-in-law's property and investigated, inside and outside, the source and cause of the leak from her roof. He determined that the flashing around the chimney needed to be replaced. His construction contract was thorough and the price reasonable. I could tell that Jim Hicks knew his business and that I could trust him. My trust was not unfounded. Jim searched in the shed for shingles so that he could match them with shingles on the roof (which had been put there many years ago). He found them - not an easy task amid the layers of accumulated debris and filth! The end result of the work was truly amazing. Excellent work! I highly recommend Jim Hick's Home Improvement.

My husband and I decided to overhaul our 1970's kitchen in our contemporary home. We were looking for a contractor who could work with our vision of an ultra-modern kitchen design. Jim arrived at our house and immediately stated taking measurements of our kitchen space. He came back to us with several design ideas, and other suggestions- such as putting a skylight in the kitchen. After several design changes and months of work on Jim's part, we agreed on the design. What surprised us is how much time and energy Jim spent on designing our kitchen, without any guarantee that we were going to use his company, and without any money give to him to work out design ideas. We had other contractors look at our kitchen and asked us for $500-$1000 just to work on a design! After detailed planning and looking at what type of fixtures and faucets, sinks, and lighting we wanted, we signed a contract with Jim Hicks. His foreman, Justin came and met with us to outline what to expect during each phase of the kitchen project. Justin was so organized and was a delight to work with. Of course, as with most projects, nothing ever goes exactly as planned. When we did run into delays, Justin did everything he could to re-organize the work that needed to get done, and then make it happen. The overall project took a little longer than we expected, but that was not due to Jim's company. The end result: we have the most amazing kitchen! It's very high quality, and Justin was instrumental in assuring that each aspect or the work- plumbing, HVAC, electrical work was performed to the highest standard. We would recommend Jim Hicks Home Improvement to anyone who is thinking of remodeling the kitchen. It is a company with strong moral values, great work ethic, dependable, and they stand by their work and accept only the highest quality of workmanship.

Kitchen remodel, room was take done to studs in sections, wall removal and appliances were relocated. These guys made the transformation pretty painless considering the amount of work and personnel involved!

I had a full wall that separated the kitchen and dining room making it impossible to communicate while cooking. The Jim Hicks crew came in, knocked out the wall, and gave me an open concept thus allowing me to see and speak to my guest while in the kitchen. They were very professional always cleaning up after themselves and ensuring everything was done excellently.

I have had the pleasure of knowing Jim Hicks for the last year, and he has proven over and over again to be reliable and very knowledgeable regarding his industry. In a day where skepticism and second opinions are all too common, Jim's ethical nature definitely stands out! If you are looking for honesty instead of a sales pitch, this is the guy to call!

Jim Hicks Home Improvement provides hands-down the best home improvement services in Hampton Roads. They listen to their customer's needs and work hard to exceed all expections. When it comes to kitchens, bathrooms, additions, etc they are experts at providing high quality work.

As a Realtor, I have recommended Jim Hicks Home Improvement to my clients for various kinds of work. No matter how small or how large, they have never let me down. When I refer someone to my clients, it is a reflection of me. My clients are always pleased with the quality of their work. For this reason I will continue to send business to Jim Hicks.

A few years in our newly built home, the builder was still not able to repair the leaks from two skylights. I met Jim through local networking and telephoned him. He put his best man on the job. Things went fine until about a year after, leaks again. Jim sent the same best man back, it turned out to be a defective skylight at the time. They replaced it, sured things up without cost to us, and now, years later, all is tighter than a drum!

We had the pleasure of working with Jim Hicks and his company this year on a water problem that plagued our home since it was built in 2008. After numerous attempts by the builder to find the cause, we were directed to Mr. Hick's by a mason. After a water test, he recommended a practical and affordable solution that has kept our house dry during the late torrents of rain in our area. We are pleased to highly recommend him, not only for his workmanship and creative solution to our problem, but also for the joy of working on that solution resolve the problem. After our experience with builders, we often take a skeptical eye to home improvement specialists, but we were very pleased with his ability to craft a piece to divert the water from the brick and solve our leak. We give him five stars and know you will too!