Emerald Kitchens & Design Inc

My wife and I chose Emerald Kitchens, after careful consideration, to do a full redesign and remodel of our 1970's kitchen. I called all references given to me and was also invited to see an ongoing renovation before we signed a contract. We needed the expertise of a designer to give us additional counter space, storage, function and the 'Wow' factor. The new layout and open concept was designed by Bonnie. I can't say enough good things about Bonnie who not only provided insight but also went the extra mile to meet us at a local flooring store to help pick out tile plank flooring and back splash. My wife likes to say that you know the job was done right when even the grizzled plumber says, " what a great kitchen!"

This is the second time we have used Emerald Kitchens & Design to re-do an existing kitchen. We knew what to expect due to our previous experience and we were not disappointed. Michelle DaSilva turned our vision into reality. Almost everyone associated with Emerald was very professional and friendly. When we encountered one issue with one of the sub-contractors, it was handled professionally and immediately. Our budget was adhered to and the renovation although delayed due to a snowstorm, was delivered within a reasonable time frame. Michelle's ability to take our small cramped, closed off kitchen and turn it into an open space with tons of storage was accomplished through her knowledge of design and aesthetics. My only issue and a minor one at that is that sometimes the communication between the designer who was our contact, professionals working the job site and us the clients was not as seemless, however it does change the fact that we would recommend this company and Michelle. We are thrilled with the transformation!

After attempting to navigate a new kitchen with multiple contractors, we had about given up when we drove past Emerald Kitchens in Burlington. From the moment we walked in and were greeted by our designer Michelle Da Silva, we knew instantly that she not only understood our individual needs, but that she could do better than we have ever imagined! Wayne, the President, is a man of his word, who is an absolute pleasure to speak with in person, and made sure I had his personal number in case anything came up. ALL, and I mean every single employee and sub of Emerald, were incredibly professional, tidy and amazingly fun to be around! They've all worked there for many years, and it shows, especially with the quality and craftsmanship of their work. Too many names to mention to thank them all. I've worked on many projects like this in the past, and this was hands down, the shining example of how its done! Thank you for everything, and for giving Tam her dream kitchen!!!!

I would like to take this opportunity to thank Michelle DaSilva from Emerald Kitchens for doing an outstanding job! From the start I found Michelle a pleasure to work with, her design and suggestions were such a help in making my dream kitchen come to life. The installers did a fantastic job with such an eye for the details and fit and finish of the installation. The customer service and the genuine concern to making my dream kitchen was evident in my experience. I would recommend Michelle and the team at Emerald Kitchen to anyone! Thanks Again!

From our first meeting with Stephanie Plouffe in their Hamilton location, to the very last signing off of the kitchen renovation project, we were extremely impressed with Emerald. This was a truly professional job, done on time and on budget. We found each and every person with whom we dealt to be reliable, responsible, efficient, good at what they do, and really pleasant. We came to Emerald with our wish list, which included keeping the quirky, cozy feeling in our little condo space, and we got it all. Stephanie listened, and provided excellent suggestions, guidance, and ideas. Our project manager Chris and his whole crew were well organized and timely, allowing us to actually enjoy the experience!

We considered several different companies and decided to go with Emerald Kitchens as it became apparent that they had the most experience. They offered unique suggestions and solutions to some of the difficult design issues. Wayne, the owner, over-saw the entire project from start to finish. JT and his installation crew did a meticulous and professional job. All concerns and a couple of changes that we wanted to make were dealt with cooperatively and to our complete satisfaction. Furthermore, Emerald Kitchens went above and beyond when weeks after installation we noticed a subtle manufacturer's defect in one of the doors. From Start to finish, everything was done on time as promised. We sent Wayne a message on a Saturday evening. Wayne was in our kitchen Sunday morning and he immediately told us he would order a new door - and of course he did. All materials are of very high quality. Our Kitchen is gorgeous and we love it. We would have no hesitation whatsoever to recommend Emerald Kitchens - FIVE STARS all the way!

We had our kitchen redone by Emerald Kitchens in July 2014. From design to installation, the experience couldn't have been better. We now have the kitchen we dreamed of thanks to Wayne Burgess and his staff. There are a lot of kitchen companies out there, but I would highly recommend Emerald Kitchens if you want a beautiful kitchen and exceptional customer service.

Michelle Da Silva demonstrated great patience and thoughtful consideration to the kitchen design process. She worked diligently at guiding the client through the decision making phase and was open to embracing good client ideas and presenting alternatives when needed. Straight forward, personable and dedicated to her craft, it's evident that Michelle is a committed member of the design community.

Emerald Kitchens completed a renovation of our kitchen/dining room that transformed our main floor and changed the way we use our home. The work involved removing walls to make an open concept living space and a full kitchen and dining room reno (flooring, walls, cabinets, counters, electrical etc). We worked with Michelle DaSilva who designed our kitchen and acted as the project manager. She designed a very functional kitchen - made very efficient use of space and minimized travel distance between key areas. Emerald was also very responsive to our questions and concerns and visited our home to check on the quality of work daily. The price was reasonable and in-line with the other contractors who quoted the project.... but we found that the quality of the products that they were installing was way better than what was included in the other quotes. After several years, we are extremely happy with our reno and recommend Emerald (and specifically Michelle) to our friends who are also contemplating renos.

Emerald Kitchens & Design recently renovated my old tired kitchen into a spectacular vision. Lori, our designer, Chris the Project Manager, the installers and Wayne (owner) were professional, helpful and careful to listen to any concerns we had. They walked us through the entire process so there were no surprises and we knew exactly what to expect. We have had so many compliments on our gorgeous kitchen and the work done by Emerald Kitchens & Design. We would highly recommend them.

Well organized, creative, knowledgeable and personable. Our finished kitchen far exceeded our expectations because of Michelle's knowledge and expertise in kitchen design and her ability to translate our ideas into the perfect functional yet luxurious kitchen. She also has exceptional strong project management skills and brought the project in on time.

I was very happy with my kitchen renovation by Emerald. The quality of their workmanship was excellent, and the work came in on budget and on time. In addition, they built a custom cabinet for a large saltwater aquarium, which required their installer to think out of the box. He was incredible. Last but not least, their designer (Michelle DaSilva) was terrific to work with. She had a lot of good design ideas, both at the planning stage and during construction, and she was always very helpful and responsive.