Dovetail Enterprises

I expect a level of professionalism that incorporates finesse as well as overall holistic perspective: a kitchen is a working environment and that for me is a far more important consideration than it just looking pretty. Mine was neither: the finish was rough, damaged in areas, and inconsistent. The slides were not parallel, not level causing runout or complete derailment and breakage requiring complete disassembly, replacement in two cases and properly aligned reinstallation; the shelves thoughtlessly screwed into the cabinets at arbitrary heights and not enough of them; the subsequent holes I asked for pegs were broken and splintered and in at least one instance, misaligned; the screws holding cabinets together were random and round headed and protrude horribly rather than much more aesthetically pleasing countersunk; the the dovetailed drawers were not properly glued or pinned; the drawers were installed over shelving removing at least an inch necessary space requiring disassembly in order to remove redundant shelving; incorrect hinge restrictors were installed (missing some doors) and broke or popped out and had to be replaced with correct ones; drawer handles were loose and had to be removed and reinstalled properly; pins were misaligned and sticking into drawers and had to be cut; the cabinetry seams were not caulked; the gaps between the bottom of the cabinetry not caulked; the list is endless and still ongoing, a month after I had them back for a punch list review (and my subsequent refusal to have them back. I will do the necessary repairs, replacements and fixes myself. Properly.) They are not carpenters and, in my option, just mediocre installers. *Update: Over a month later and I am STILL finding things that not only annoy me intensely but hurt: I just ripped my finger-tip on the back edge of a shelf where there were two exposed pins from where the wood he'd used for the shelves that he had previously used in some other (failed) endeavour in this shambles.