AJM Installtions

My decision to work with Bill of AJM Installations to plan and install my kitchen was extremely disappointing and frustrating for many reasons. Bill presented me with a precise design plan for our kitchen. He was not able to deliver the simple proposed plan. Many kitchen components were re-done multiple times due to poor measurements and building which has resulted in a kitchen island that had to be built twice, a convection/microwave trim kit that does not fit the cabinetry, garbage pullouts so narrow no kitchen bins will fit them, floating shelves that could not be secured properly, missing decorative trim for a vent hood, countertop heights that are not the same, installed hardware that is not straight, soft close drawers and doors that do not close, etc. The two day installation took months and was never completed as designed and promised. Although Bill did offer to again attempt to correct the errors, his latest solution involved removing the tile backsplash and marble countertops. Given the many failed attempts at rectifying the numerous problems with this installation, allowing him to damage wall tiles and marble countertops was just unacceptable, so we called a halt to the project in February 2022 (installation began in October 2021). Unfortunately, Bill/AJM have been unable to build a kitchen according to plan and all communication has now ended.

AJM is an outstanding company to work with. They have clear ideas on kitchen design and are wonderful to collaborate with as a designer. I have worked with them many times and am always pleased with their attention to detail and professionalism. Highly recommend them to my clients!