SDO Windows & Doors

Promises not fulfilled SDO renovation installed my windows with no problems- David was efficient...But the following winter, two of the windows needed adjustment (part of the inner window came off) and one window always had condensation . I called David and after a few weeks he came by. He said he would order all the necessary and send someone to adjust the missing piece from the window and fix the problem. (The windows are still on the warranty) it’s been more than 6 months that I’ve been chasing SDO windows to do the repairs as promised. Every time we speak, David says he’s coming next week... that he is sending someone. Since then, I have no choice but to hire a third-party to do the repairs that SDO were supposed to do. I have made a formal complaint with The Better Bureau and will take him to small claims to be refunded the extra cost, his botched work incurred. Be aware that SDO renovation will come, take your money, install the windows but God forbids something happens, repairs needs to be done, window needs to be adjusted or is defective- as often it is the case - you will never see them again! You will chase them until you give up- be aware! Service is only good if the people follow through with their work and take pride! Sadly David from SDO rénovation did not follow through with their promises