Northwestern Supplies Inc

We gave the rating based on our experience and quality of products delivered from Northwestern Supplies. All windows, doors, and interior trim were ordered from Northwestern, through our General Contractor. All the interior doors were the wrong style and neither our General Contractor nor Northwestern would take ownership to replace them. The front door was wood and was delivered from Northwestern with knot holes showing daylight through the door. Five large windows were ordered incorrectly not matching the sizing as specified on our plans. The staff took no ownership and the customer service was rude and defensive after bringing to their attention. We would not recommend this business, especially since there are so many window and door distributors to work with that are more accommodating and available than Northwestern staff were, and the product quality and customer service was poor.