North View Windows & Doors Inc.

Since 2011, I have been trying to get this company (company name has changed over years) to resolve an issue with a sunroom door. When it rains, water enters the room. Sales rep visited on 2 occasions (one sales rep with the former company and another with the new ownership). Both have provided varying excuses as to why it is leaking (eg. porch floor is uneven, door was installed incorrectly and opens wrong way, sunroom is not for furniture, AND maybe you shouldn't have that dress in your room [sales rep was sarcastically referring to our inside/outside area rug]}. In the end, they insist they are not to blame & we have to pay to fix. Why did they not point out those issues to us in the beginning? Instead, they chose to offer the moon, grab the cash and run.