Door Clearance Center

The doors they sell are garbage. All of their exterior doors has a cheap plastic sweep at the threshold. Every single one of ours ripped off within weeks of installation. Also, their doors do not have an adjustable threshold. Absolute waste of money.

Door Clearance Center doors are defective products of poor quality materials. Additionally, Once you pay you are not allowed to inspect the doors they have pulled for pick up. Don’t fall for their cheap pricing bait.

WARNING: Company sends DAMAGED, BUSTED UP DOORS. When I received my door order they came damaged, with deep scratches and scuffs. All 6 doors. When I called I spoke to CAROLE who asked me to send photos. I sent photos and she never replied. I called and she said she would get back to me about a partial refund. Weeks later nothing. I called again and had to remind her who I was, what had happened, etc. Acted completely clueless and like she could care less. She said she would get back to me again. Never got back to me. I called recently they said she is no longer working there and can't vouch for her or our email conversation. I said I want a call back from a manager. A week later nothing, so I call again today and they said Carole does in fact work there and is not in today. Wow! This company SCAMS, LIES, and the customer service talks back with attitude when you voice a complaint. Not a reputable or respectable door supplier. They care nothing about their service or customers. You get what you pay for!

I purchased a double Exterior Knotty Alder double French door In 2016. They were expensive. The doors arrived with some moisture in between one of the panes. I immediately told them about it and they did nothing. We had no way of securing the building so we went ahead and put them in and would later have a local company replace one of the glass panels. This spring we noticed that the door bottoms have completely rotted. Also the mullions/frames on several of the window panels have rotted also. The doors were professionally painted with premium primer and 3 coats of exterior paint. I spoke with someone there 3 weeks ago and they told me that these exterior doors "were not meant to be exposed to the weather"...! I've attached photos and the ad where they list them as exterior doors without anything saying that they shouldn't be used outside. This is a terrible and fraudulent company. They said that the warranty is only for a year. We have only had the doors for 2.5 years and then need replacing as a result of the wood rotting and they refuse to address the issue or get back to us. I am warning people that if they use this company they won't get any help if you need them for a problem like product failure.