Christenson Exteriors

We ordered the windows that were on the contract - which ended up being the wrong windows. It was a mistake between us and the window company. When we made the rough openings for the windows I know that you noticed they were not to the size that you wanted. I was working with the window company to rectify the situation when you decided that you didn't feel confident in our ability to complete the job and cancelled the rest of the work, leaving us with the windows that we had ordered as well as an open invoice for the work we had already performed.

As far as the door is concerned, It is a Therma Tru Smooth Star fiberglass door in a Teckton frame, my cost on the door was over $1,500.

We have since written off the outstanding invoice we have with you. We're so sorry that this project didn't go smoothly and that you didn't have a good experience. We have implemented a few more checks in our process to ensure that something like this never happens again.

Wishing you all the best!