Riverbend Home

They promised next-day delivery and not only failed to deliver, but then argued that their internal rules do not allow them to refund failed deliveries. I had to cancel customer work and subs.

Purchased 3 Runtal Radiators from Riverbend in 2022 and had an issue with a manufacturing defect on one of the units. They initailly indicated that they would send a replacement unit right away then called to say that the unit was past the 30 day return window. This was for a full gut and remodel that has been ongoing for 6 months so we had the units on site for several months before installing and noting the crack in the weld. A 30 day return policy is insufficient for high dollar purchases and you are apparently on your own if you run into one and need a replacement from this company. I would suggest going straight with the manufactured for any large purchase vs. using Riverbend Home.

EXTERIOR SCONCES, ordered with Riverbend, arrived after easy order process and quick delivery. Price was best on internet and product lovely, as described on site, no surprises. Very pleased.