Lowe's Mt Pocono

I ordered some I appliances in November so I had scheduled the delivery for Dec.15. They called me saying that they're not ready and they will deliver on Dec.20. I didn't make a big deal, in spite of the fact that I had contractors scheduled for granite and they could not put it in place because I didn't have the appliances (the electric cooktop supposed to be cut in the granite and the double oven put in place ).On the 19 Lowe's called saying that they don't have the appliances and it is going to take another 2 or 3 weeks.I spoked with the store manager ,Chris K. and I ended up with just "sorry,there is nothing we can do". I was trying to speak with the district manager or anyone higher and no-one bother to call me back , I spoke just with customer service.So is Dec.22 Christmas is here in 3 days , my kids don't have food on the table and my contractor will charge me extra because he was schedule already twice .So if any attorney out-there want to take this case is welcome because I don't know what else I can do at this point. Merry Christmas Lowe's!!! You made my holidays the worst ever ! I will also contact Samsung to see what they will say when someone buy appliances of almost $ 8000 and they can't get it in time.

Received an estimate for a decking project. Individual who came to house very knowledgeable . She gave us different ideas and suggestions.

I have worked side by side with Joyce she is an outstanding designer. Extremely professional. Fantastic customer service. I would highly recommend Joyce for your next project.

We sought out professional help at Lowe's to help coordinate some improvements in our bathroom. During the renovation, a mold problem was uncovered which necessitated the installation of a complete new bathroom. Joyce Lofstrom was the Program Specialist who guided us through this project by helping us select the materials to be installed, and arranging in a very timely fashion , the work schedule of the contractor, Lucas. The workers were excellent craftsmen, on time, neat and personable. Kudos to Joyce, Lucas and Lowe's.