In Stock Kitchens

Don't be lured in by the low price. The cabinets arrived badly scratched, damaged, and missing pieces. I requested the replacements and they let me know that they would be shipped in 7 days. It has now been 3 weeks (22 days) and I called and they told me that they are trying to get them from China but they are stuck in a port. Other customers have had similar issues. You get what you pay for with this company. They don't tell you items are on back order when you purchase them and I would recommend you avoid them completely.

This is the most awesome company, from the moment you place your order till the moment your friends and contractor ask where did you get these cabinets. I recently had an issue with my spice rack and was calling to get instructions, instead they told me my cabinets are guaranteed and they will be shipping me a new one. It took one day for the shipping department to call to arrange delivery. Instock if you read this please keep up making this great product with incredible customer service.

Ordered cabinets via website, received broken cabinets missing hardware, wrong size and wrong color. Claims process was horrendous, luckily I paid through PayPal and was able to use PayPal’s resolution center. I ended up absorbing a $100 shipping cost for cabinets that I received in unsatisfactory condition and which were shipped back to the company. The cabinets were also not good quality to start with so I would steer clear of this business!

We had a client that really wanted beadboard kitchen cabinets. I found instock kitchens carried them at a great price. We ordered the cabinets and everything seemed great, the shipment arrived nicely packaged and we we started unwrapping the packages there were a few broken pieces. I contacted Ira at InStock and he assured me they would send replacements right away, well a few months passed and we got two replacement doors, however there were 3 that had been broken. I have spent months trying to get the company to send a replacement and have continually got the run around. Numerous times I have been told a replacement is being shipped but nothing ever shows. It breaks my heart, our clients are the sweetest people ever. Now I am buying a replacement cabinet when I only need one drawer face. I would never recommend EVER using this company. Update: We finally got our replacement door and installed for our homeowners. I wish the replacement of damaged pieces had been much smoother, however our clients are very happy with their kitchen and I believe that is the most important thing.

I have a new beautiful kitchen thanks to Instock Kitchens providing me the RTA cabinets. Phil Wulliger was very helpful, very responsive, and quick to handle every request. A couple slight issues that did arise were handled quickly and professionally by Instock Kitchens. Order on time and correct = 5 star Price is unbeatable for real wood cabinets = 5 star Quality of cabinets = 5 star Customer service/support = 5 star I will order again! Photos to come later on when im completely done with the room.

From start to finish I had nothing but outstanding service from Phil. While I've done a lot of online shopping, this was my first time ordering kitchen cabinets. I was naturally apprehensive and sent many emails and made many calls. I never felt rushed or like I was a problem. Phil was always pleasant and professional, not to mention a great designer. Although I had a local cabinet installer, he made an error on the measurements and Phil caught it. That would have been a costly and time-consuming mistake had it not been caught. Now on to the cabinets; great quality, all wood and soft close. The white is a bright color which is what I wanted. The packing was extremely sturdy. There was not so much as a scratch on anything. The bonus was they arrived about a week earlier than expected. In my opinion you can't go wrong with this company. Good quality, good pricing, good service.