Deck Doktor

Mrs Karem has misrepresented much of how things went with her project. #1 I did have a hard time getting to her project (a rental house she owns downtown), but once I did, I found huge roots from a recent tree removal and once we talked about what she wanted and how she wanted it, I called her within a day or 2 to say that I couldn't take on the project #2 she called me again and because I felt bad and she couldn't find anyone, I told her I would look for alternatives and check on building codes to accommodate her needs #3 I never gave her a price, other than a ballpark figure early on, as we were still figuring out how to do what she wanted and we didn't have a contract...I had mentioned the week that I thought I might be able to get to her (when she made it sound like a simple 10x10 deck on the phone in the beginning) and DID text her in the end to apologize and tell her that I was simply buried with work and couldn't do her deck--I also told her I had a family situation happening from the very beginning, which is why I called her to apologize the 1st time when I simply couldn't go by the rental to take a look at it--this also contributed to why I had a hard time being as responsive as I would have liked throughout this process with her. Good luck to you Mrs Karem.