Sobre nosotros
Servicios prestados:
3D Rendering, Artificial Living Walls, Bespoke Water Features, Decking Design, Decking Installation, Design Consultation, Drafting, Edible Gardens, Fence Installation, Garden Design, Garden Plans, Garden Room Design & Construction, Garden Supplies, Gazebo Design & Construction, Greenhouse Design & Installation, Hardscaping, Landscape Construction, Living Walls, Masonry, Patio Design, Project Management, Shed Design & Building, Site Planning, Swimming Pool Design
Zonas de trabajo
Wigan, North West, Manchester, Cheshire, Lancashire
Premios:
Graduate Landscape Architect `Design Of The Year - Best Overall Presentation. Manchester Metropolitan University. Ideal Home Show - Best In Show 2014 RHS Tatton Flower Show - Silver Award 2015 BSc Landscape Management - Greenwich University Graduate Diploma Landscape Architecture & Design - MMU
Categoría
Credenciales
1 álbum de ideas
 | Rouse Landscape LTD |
I am very sorry you had a negative experience with us. I have discussed the following points with you in person, but for the benefit of anyone reading our reviews, I will repeat my responses here.
I advised you at the time that your whole driveway needs replacing as it is in poor condition and doing a patch up would be impossible to look right. Despite our advice you insisted we do a patch up rather than a whole driveway replacement. The blocks are different colours because they are new and yours have been down 20 years. The ‘broken, uneven and discoloured pavers’ you refer to are your old pavers that we wanted to replace.
Regarding the pergola roof, you are right, there was a small issue with water not draining but we came out and rectified this as soon as you told us about it.
Regarding the grass on the front garden, you had told us at the start of the job that you wanted to replace the turf. Knowing that it would be replaced, my team used the grass to leave tools etc to protect the driveway. You then changed your mind half way through the job saying you did not want to replace the turf.
I feel your statement regarding me ‘demanding payment’ is very unfair and misleading (like your whole review). At every stage of the project you were late with paying instalments which left us in a difficult position in terms of paying for materials etc. We only chased you for payment when you were late with the agreed payment schedule. I should add that you have kept retention of over £3000.
I also think it is worth noting that you were extremely happy with the back garden we built for you but you have made no reference to this in your 1-star review.
Regards,
Andy