Reisweber Outdoors, Inc.

DO NOT USE THIS COMPANY FOR HARDSCAPING PROJECTS. I met with the owner of this company, Paul Reisweber, in November 2019 and discussed the extensive landscaping/hardscaping project which I wanted to have done on my property. Paul assured me that his company had lots of experience with projects like mine and that they could complete my project by the end of April 2020. Paul mentioned that he worked with a landscape designer named Laura Martin who could prepare formal landscaping plans for my project which would include the identity of all plants to be used for my project. As things progressed, it became apparent that Laura was in charge of Paul's business. Even though Laura lived in NY and has never stepped foot on my property, Paul did nothing on my project unless and until Laura gave him instructions. Laura relied heavily on pictures which Paul took and sent to her as he was working on my project. As a result, some of the hardscaping work was not balanced. The back section of my backyard required the installation of drainage lines and the building of retaining walls. It became obvious that those two areas were beyond Reisweber's expertise. After over a year of inexcusable delays, Reisweber abandoned my project on August 1, 2021 (16 months after the promised completion date), even though they knew that my daughter planned to have her 2021 wedding in my backyard. After Reisweber abandoned my project, four (4) reputable landscaping/hardscaping companies inspected my property and pointed out that because Reisweber did not prepare the foundation for the retaining walls correctly, the walls had already begun to tilt forward. Each of the companies said that unless the retaining walls were torn down and built correctly, they would eventually fall down. Those companies also pointed out that the drainage lines which Reisweber installed were not installed correctly. Neither of the companies was willing to accept the job unless I agreed to pay them to tear down the retaining walls which Reisweber built and install the drainage lines correctly. I finally paid one of the companies thousands of dollars to correct Reisweber's defective work. Even though the tens of thousands of dollars which I paid Reisweber included $1,500 for the formal landscaping plans which Laura Martin was supposed to have prepared, I never received the plans for the back section of my backyard. In retrospect, I wish I had hired an established company with a proven track record for my project. I would not recommend Reisweber.