Rae Miller Landscape Architect

My warning to homeowners is - DO NOT use Rae E. Miller or Property Masters for your landscape work. I typically would not write a bad review but this was a very expensive, multi-phased backyard project that went horribly bad during the last phase when I was out of the country. We hired Rae E. Miller (landscape architect, project manager) and Property Masters Landscape & Design to fix our drainage issues in our backyard last year. They re-graded our entire backyard to allow water to drain toward a large, cement-encased drain in our neighbor's yard. In the last phase of the project, their grading work failed miserably. They made the drainage issue even worse than before. Our backyard is literally a swamp after every rainfall now. The new sod has drowned and died. After months of trying to get Rae to come back, she finally did in February with her new landscaper who confirmed the grading issue required a removal of at least 7 inches of dirt to allow water to drain. After hearing that from her new landscaper, Rae has refused to return to do the re-work. Property Masters is at fault too. Not only did their grading job failed, they tried to install the wrong sod in our backyard after several pieces drowned and died. I have included the picture of the wrong sod that Property Masters tried to force on us last summer. They tried to convince us that the Top, wide-bladed sod is the same as the Bottom, zoysia sod that was already installed in our backyard. The difference is very distinct. They gave us 2 choices – either let them install the wrong sod or they will not come back. I have tried every effort to contact them both to address these issues. Needless to say, they are too busy to keep this client happy. So I'm spreading the news to our neighbors and will file a formal complaint with the Georgia Department of Law’s Consumer Protection Division and BBB.

I love working with Rae. She "gets me" and my vision and helps me take the steps to bring it to life, all while being sure not to blow out my budget. My initial consultation with Rae was to discuss my plans for a new patio in my back yard, and Rae confirmed that my general idea was a good one but gave me the idea to add levels to the space. If I had it to do over again, I would have set aside more for Rae's services on the front end. I ran into some issues with the masonry - an emergency situation arose that Rae helped me solve. (I just was NOT happy with where the project was going yet could not figure out how to correct it! I was in deep, but with Rae’s help did decide to have my installer rip out the steps and redo them, which was costly but worthwhile.) That whole problem could have been avoided if I’d had Rae truly oversee and manage the project. After my hardscaping was finished, Rae came up with a plan to redesign my back yard using many of the trees and shrubs I already had (but placing them more appropriately) and coming up with a lovely design including Stellar Pink Dogwoods, screening trees (Yaupon Hollies) and Zoysia. I really enjoy working with someone who understands my priorities, budget and propensity to over-do things (I love going to plant sales and nurseries… what can I say?). Rae is easy to talk to and has a wealth of knowledge and expertise about the various plants that would be good options for my space and how they will look over time and from season to season. Now I’m looking forward to working with Rae on my front yard design.

My husband and I worked with Rae Miller to turn our back yard into an outdoor "room". Rae's design was creative and her team brought the plan to life in a timely and professional manner.

Rae Miller was referred to me by a friend. I have been extremely pleased with her design, quality of her installers and overall beauty of my yard. She is very professional, easy to work with and gave me excellent customer satisfaction. I will continue using her for updates.

Rae Miller has been my "go to" Landscape Architect for more than a decade. She has worked with me on various projects on three different residences. Rae has been able to come up with creative solutions to solve unusual problems from front porch steps and entrances to match a new driveway to creating better curb appeal for putting a house on the market. I highly recommend Rae Miller and have given her name to many of my friends. Richard Johns Creek, GA