JC Enterprise Services, Inc.

JC Enterprises was a fantastic company. I used them for my front yard initially and the project was perfect. I brought them back for my back yard and they did great work again (despite the trees being awful for a pool). These projects were 10 years ago. Since then something has changed with JC E and they no longer offer good service. I brought them back to add black river stone, construct a small pool equipment enclosure, and add a few plants. The prices were OBSCENE. I paid close to 12,000 for a tiny glorified fence (that they made completely wrong, had to come back and "fix" and it still was not correct at all), a tiny area of black stones, a small bougainvillea that they charged 200 for which could be purchased anywhere for 50, and 1500 for a topiary that died within a few months and for which he refused to offer a refund after telling me his work has a guarantee, further blaming me for its death while all the existing plants around it are still flourishing. I had an additional 750 set aside for white flowing and aromatic plants of which they gave me none. Instead they chose to plant inexpensive shrubs with red cedar woodchips... not even the black stones, so it was ugly, wrong, and didn't match anything. I told them i absolutely hated it and was so over dealing with them that I wanted them to just come back and remove it so I could do it myself. They didn't even come back to tear up the awful plants they put in. It seems like this company started out really fantastic but over the years something has been lost. I would highly NOT recommend them to any one. It is a shame.

We've been working with JC Enterprises for many years now. We originally hired Juan to design our landscape around our home and the result was outstanding. Not only was the design stunning, Juan's work ethic, integrity, professionalism and experience was above and beyond our expectations. Since our initial design project, we've hired JC Enterprises many more times, most recently in August of 2013, when we hired him to design our pool area, install a modern fence, travertine pavers, and landscape lighting. We are thrilled with the results, and people who visit our home our blown away by the beauty of our garden. ****Addition to my review***** I took away the 5 star service because the customer service of this company is terrible. After working with Juan for so many years, and being repeat clients, you would think he would give extra attention to the customer service. We hired him again for hedge installation and gave him a large deposit towards the work and some clerical work. Due to complications with our board, we wanted to postpone the project until we resolved the issue. We asked Juan kindly to refund the deposit (minus 10% for the letter writing), since we were not sure how long the legal fight would last. We wanted to use some of that deposit towards our attorney's fees. Juan refused to refund the money, saying he needed that money for hedge reservation, 'design concept, paperwork and letter writing'. He said the hedges are hard to find and he needed to put a hold on them - which is an absolute lie. I called a local nursery and inquired about the hedge, height and delivery time, and they said they could have the same hedge here the next day. He is very pricey, and you would expect the 'white glove' service for the money you are spending, but you will soon find that customer service is a word that does not exist in Juan's vocabulary.