Exterior Design & Services, Inc

I purchase my current home from the Worley’s of which Mr Worley of Exterior Design Company had “renovated”. There’s not a single thing that I’ve done to this house where I didn’t have to go in and fix something that was not done correctly the first time when the original restoration was done. First thing was a leaky roof which during repair we found globs and globs of silicone that had just been squirted into the gap rather than simply adding extra flashing. I’ve never seen so much silicone in my life. After that I kept noticing a terrible smell coming from the top mounted bowl sinks that were in every bathroom. I finally realized it was slime mold that had built up inside the actual bowls because Mr Worley had decided not to use the drains designed specifically for these bowl type sinks and instead had drilled holes in regular drains which allowed water and everything else to build up on the insides of the sinks. So I had to replace every sink in every bathroom. 4 in total. Next was the master bath where we noticed the shower floor, which was pebbles set in mortar, was cracking. When we tore out the mortar we realized there was never even a shower floor pan installed nor a weep drain. Water had completely rotted the subfloor out and was leaking water directly into the crawl space. So we had to completely replace the shower floor and tile, the correct way, and put new floors in because of rot. Currently I am having to replace the ENTIRE wood floors in our living room and kitchen eating area because of rot. And I mean everything. The wall boards, floor joists everything had to be completely taken out, much of which was covered in black mold. (Now I know why my wife has been having intense migraines over the last few years since moving here. We were told the floors were the original floors from when the house was built in 1890. They weren’t. They were maybe 50 years old. The rot issue should have been noticed and addressed when Mr Worley ran the duct work for heat and air. The joints for the air ducts hadn’t even been taped. One wasn’t even a joint, he had just cut a pipe and fitted it together and taped it. So that’s all having to be replaced as well. Long story short, his work is unequivocally the worst I’ve encountered, either out of lack of caring enough to do a job correctly and just half assing to cut corners or out of a lack of knowledge on how to correctly do these jobs. I’m not sure which. The fact he blocked the only crawl space access point to the front part of the house with a gas line, the part where all this rot which has clearly been happening for a very long time, makes me wonder if it was intentional in order to keep a home inspector from being able to see what was going on. I have one gas appliance and the line could’ve been run a foot to either side and would’ve allowed room for someone to get through. Instead it was placed directly through the center of the opening. He ran the dryer vent into the crawl space instead of going outside so all of the moist hot air from the dryer has been pouring moisture into the subfloor under the kitchen which is going to have to be completely torn out and redone like the living room is now. I don’t know how many times I’ve asked myself, “why?!” after encountering some of the problems caused by his poor quality of work. It seems like silicone and caulk are his tools of choice. Everywhere we’ve found leaks or anything similar we’ve had to pull out what seems like tubes and tubes worth of sealant that wasn’t even applied properly. It scares me to think he’s out there working on other people’s properties today. I wouldn’t let him screw in a light bulb. I’ve spent tens and tens of thousands of dollars fixing his “renovation” and doing it the correct way. Beware.

Hayes Worley, owner of Exterior Design & Services, Inc. has remodeled my 1920's Bungalow from the beautiful lattice fence, to the gorgeous bathroom remodel to the demo and remodel of my sun room! I couldn't be happier with the work done. I love every aspect of the work. He went above and beyond!