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Man Cave Kingdom

Man Cave Kingdom

Puntuación media: 1 de 5 estrellas2 valoraciones
Empresas de mobiliario y decoración
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Sobre nosotros

Man Cave Kingdom was founded by a guy who was frustrated with his options for buying Man Cave Decor. Man Cave Kingdom specializes in man cave furniture, signs, neon, flooring, display cases, kegerators, bars, TV consoles and almost everything else that goes in your Man Cave. Man Cave Kingdom's goal is not just to carry all of the premium brand Man Cave products that any guy may need, but to provide the customer service and shopping experience that a person would expect from a truly customer-focused store. We offer over 35,000 products in 70 different decor themes.

Servicios prestados:

Personal shopping for Man Cave decor, furniture and accessories.

Categoría

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Detalles de la empresa

Nombre de la empresa

Man Cave Kingdom

Número de teléfono

+1 856-520-8456

Página web

www.mancavekingdom.com

Dirección

532 Old Marlton Pike W, Suite #215
Marlton, NJ 08053

Seguidores

22 seguidores

Enlaces redes sociales

Find me on FacebookFind me on TwitterEncuéntrame en mi blog u otro página

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Credenciales

1 insignia Houzz
Influyente
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2 valoraciones para Man Cave Kingdom

JM
jmac201159
Puntuación media: 1 de 5 estrellas
BEWARE!!! Found a metal sign on this site and tried to order online. The shipping charges were $563.00?? This was shipping to MICHIGAN on a 14X14 metal sign. After a few weeks of the shipping charges unchanged we called the store to order. At that point we were told it would take 2 weeks to create the sign. After nothing received after 6 weeks we called to find out the status of the order and left a message. We called back and was then told the sign was no longer available? Asked for a refund on the canceled order. We never received a refund and the phone is not being answered or phone messages are not being returned. Calling credit card company to get the refund. BY the way...the sign is still on site as available. Avoid this place and shop elsewhere!!
D
D
Puntuación media: 1 de 5 estrellas
This is a warning to anyone wanting to purchase anything from this company online. This company does not follow any of their policies listed on their site. They take up to 3 months to ship out products and that is only after the order was cancelled. Costing a lot of time and money to ship the products back (only way to see a refund of any sort) the owner does not follow through on anything promised in writing. Will tell you the items are on the way, then a week later tell you ...oh that item was actually meant for someone else. Will promise you a full refund and then a couple of weeks later ship you the items anyway (and no refund to be found). Eventually had to go to my credit card company to press for a refund. Do not put yourself through this! Learn from my mistake.
Man Cave Kingdom
Comentario de Man Cave Kingdom:
This is the first negative review that our company has ever received in over 3 years and countless purchases by satisfied customers. This was an international transaction, which did not occur through Houzz.com or the Houzz.com Marketplace.

We tried our best on this one but it didn't work out the way we had hoped. This particular customer's purchase was part of a Canadian fulfillment program that we explored for a short period of time. We quickly abandoned the program due to the nightmarish logistics and high costs for shipping and import taxes. We also terminated our relationship with the logistics company. It also revealed to us that our Return Policy contained certain language that was potentially open for misinterpretation, and as a result we have since clarified and updated it.

The end results were that this customer received a full refund for her purchase including merchandise and all shipping charges. We used it as a both a learning experience and as a chance for us to improve our business.
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19 comentarios

Comentado: Love the chair. Can I get another logo or photo ?Hello Kevin, Thanks for contacting us. We have about 400 different graphics available, but no cheerleaders. A custom one-of-a-kind logo would be about $250-400 additional.
4 de Abril de 2015
Comentado: I cannot mount the chair to my floor, will it be stable?Thank you for your interest in this item. The base is very stable with solid metal legs. It will not need to be attached to the floor. We do offer this item with customized logos and personalized text...
29 de Marzo de 2015
Comentado: Love the Ohio State Couch and Love Seat. Who is the manufacturer?Hello and thanks for your interest in this item. The furniture is made by Dreamseat. At the moment we do not have a showroom available to view in person, but we do have many different photos available...
2 de Marzo de 2015
Comentado: I want to buy a row of three chairs, can I get 3 different logos?Hello and thanks for your interest in this item. Yes we can do a row of 3, each with a different logo. However we cannot do the 49ers because NFL teams are not available due to licensing agreements. ...
18 de Diciembre de 2014
Comentado: Is it in stock? Surcharge for commercial delivery?Hello Candace, thanks for your interest in this desk. It is in stock with about a 10 business day lead time. There is no surcharge for commercial delivery, which is actually much cheaper than sending ...
13 de Agosto de 2014
Comentado: Does this desk come shipped in pieces or put together?Yes the desk will arrive mostly assembled, with some very basic assembly to install drawers.
8 de Agosto de 2014
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