Wonderwall Studios

I purchased 2 Wonder Wall Studios samples: "Wheels" and "Parker" and received the samples 7 days after my credit card was charged. Pros: The free shipping was fast and the samples were generous in size: 8" x 12". The wood is beautiful and the CWP Architectural website photos accurately represent the wood texture, color, and natural composition. The samples provided me with the information I needed to determine the suitability of the product for my project. Suggestions: I received shipping confirmation on my Houzz profile message board but would have preferred CWP Architectural contact me directly using my personal email information that I provided. As a potential future customer I'm concerned about customer service and proactive communication from a business I'm considering for a very expensive purchase. Summary: I'm pleased I received high quality samples quickly. I suggest that CWP Architectural implement protocols that ensure order confirmation and proactive customer communication that builds confidence with consumers. Thanks!