Westcoat Specialty Coatings Systems

Originally, I hired a floor contractor to skim coat , texture coat, stain and seal my floors. I don't think it worked out the way either of us had planned after making several samples and finding three that were very pleasing to me. I end up having to finish this project myself. I reached out to 2 manufacturers of cement products and stains. It didn't take me long to realize that Westcoat specialty systems had a level of customer service that I appreciate. To begin with they sent me several samples for free so I could determine what stain colors would work well for my floors. Secondly, one of their professionals, Bill England, chatted with me several times on the phone and corresponded with me by email as well. From his support I was able to remove the stain that the contractor had applied that was too dark for me. That was the hardest part of the job. When I was done with the color it was time to apply 2 coats of sealer. I didn't realize that the sealer would brighten up the colors. One color I had, Sienna, which was an orange/brown, popped up much too strongly after the 1st application of stain. This was on a Sunday. I sent a text message to Bill, not even expecting him to see it. I wanted to know if I could apply stain between the 2 layers of sealer so I could alter what was now too bright of an orange. Within an hour he replied, and I was able to correct the color and end up with a finish I was completely satisfied wish. With his help I created a look on my floors that everyone who walks through the door has something positive to say about. All the products that I obtained from Westcoat were environmentally friendly, easy to work with and as you'll see in the pictures, produced an aesthetically pleasing result. I can't recommend this company highly enough. I am not a licensed contractor or any type of professional. But through their guidance I was able to create an awesome look on my floors! Their help saved me thousands of dollars by doing the floors myself. I think they gave me the same attention that they would to a professional contractor who might bring many accounts and much more business to them. I can't say enough about how pleased I am with everything in my relationship with this company.

As a Designer and General Contractor it is great to have vendors who care. Westcoat helped me choose the right product for our new LEICHT showroom, referred the best suited subcontractor for our application, and their Marketing Person Kara Ferguson is Westcoat's always friendly face! They also organized some great and fun business mixers, where they showcase their products via a live-demo to their customers. During these mixers I even made some great contacts with new clients, who we are now working with. I would definitely recommend Westcoat, the products AND the company!