Sterling Project Services

Sterling was hired to install new kitchen cabinets, counter top, backsplash and fix kitchen plumbing in early 2017 after water damage required new floors, etc., and we had to move out of our house for 3 weeks while the work was being done. On a Saturday when we were living elsewhere, we came by the house to grab something and realized that he had turned on all the taps to drain the pipes and then never turned them off upstairs. He had left for the weekend and all showers and sinks were left running, and one of the bathrooms was about a half-inch away from starting a total flood. He drilled holes incorrectly in the cabinet doors, left a gaping hole at the bottom of a hanging cabinet (which he repaired in a totally shoddy way), the grout he did was sloppy and unsightly, and the plumbing he "fixed" is now worse than before he started. He was supposed to finish the job in March 2017, except he went traveling to Europe and had "more important" jobs after. On the rare occasions we heard from him, he said he'd be back to finish the job in April. He didn't return until June 2017 and when we pleaded with him to fix the plumbing properly, he stopped returning our calls and messages. When finally reached on the phone in September 2017, he said, "Oh, yeah, I need to send a plumber up there, don't I." He's never been heard from since. Unprofessional, unreliable and incompetent.