Fresh Coat Painters of Cranberry Twp

Paul Caleb duckie and team Thanks so much for the work you completed today at Pearce road. Everything turned out great and will be recommending to others.

It started out fine, they were doing an OK job. I did find multiple uneven spots on the wall due to paint drip, and couple spots where hair stuck onto the wall. I walked around and put blue tape on multiple places that I thought wasn't done very well, they fixed some of them but not others, and removed all the blue tapes I put as if they fixed them all. I didn't try to argue over, thinking these are minor issues. I thought things went okay overall. But that's not the case. They used different paint than what we agreed on. I discovered that 3 weeks after the job was done. We chose Sherwin-Williams Cashmere for everything, and they used it for only two places and everything else was painted using PPG Manor Hall. Before we picked SW Cashmere, I did some research online and found Cashmere to be a good line of paint with many good reviews, and I had no idea about PPG paint. Regardless of which paint is better than the other, not honoring the agreement and using whatever they choose to use is totally wrong. After I reached out to the owner about this issue, the owner was arrogant, tried to justify what they did without acknowledging their wrong. He argued that they had the freedom to choose what they want, just because PPG Manor Hall was listed in the quote he sent. The reality was, we chose to use SW Cashmere and all the colors we sent to him was Sherwin Williams colors. When we started, the owner didn't feel like writing a contract, but did bring one for me to sign after I mentioned having a contract multiple times. He promised he's going to send me the copy of the contract before they started the job, but until now he still didn't send a copy. I'm considering legal action against this company. MY WARNING to anyone who's considering this company: if you really don't have other choice but to use them, then put everything in writing, the materials to be used, colors, start and finish time, cost, everything related to the job. Because, after what happened to me, I have zero confidence in the honesty of the owner.

I couldn't be more happy with our stained deck. Everyone was super friendly and the job was completed exactly as promised. It looks fantastic!! We get compliments constantly on the job well done.

Work completed sufficiently. No complaints really. Job was completed when they said it would be done. Left work area clean.