Paul's Lawn & Landscape, LLC.

I have been a customer for Paul's Lawn & Landscape for over 2 years. I started with just basic services (mowing, edging and trimming) that I found to be very affordable especially considering the quality of service. In a conversation I had with the operations manager one day I was informed of other services that I had not realized they offer. Since that conversation they now not only do my lawn, they have installed LED landscape lighting in front and backyard, planted several shrubs and plants as well as take care of all mulch/rock maintenance as needed. I have found them very responsive, courteous and professional both in the office and from the crews working at my house. As some reviewers noted regarding the office and other staffing issues in early 2019, I too saw issues. However, I honestly don't believe there was a contractor in the Austin area who didn't have issues due to the growth and demand. I can say that after a bumpy few months all is back to normal and we are very, very happy customers!

I've previously written a 5 star review for this company (May 2018) after they installed new sod in our front and backyard, replaced the irrigation system and had a fence put in. All in all, it was over $10k worth of work and it was done exceptionally well. After the work was done, we used the landscaping services every few months to clean up the edges of the yard (in addition to our weekly mowing we do ourselves). We have always paid the standard $45 per visit and were happy with the service provided. One month ago we scheduled this same service and I was told that the new price was "$45 per man hour, including 3 workers". I took that to mean I would be charged per hour now instead of the flat fee for the visit. Well imagine my shock when our card was charged $170!!!!! For lawn mowing, edging and mowing the dirt areas close to the ground. The same exact service we have been getting for the past 18 months! In fact the service this past visit was well below the standards of previous visits. I have spoken with numerous office staff regarding the ridiculousness of this price. They said that the price is now $45 per MAN per HOUR! The yard people were here for 1 hour and 15 mins. It took so long because they first blew all the leaves into the grass, mulching them in and turning our yard completely brown. We are selling our house need it to look perfect so I had to ask them to please rake it all off the lawn. This resulted in an extra 30 mins of work. Besides that mess, WHO PAYS $170 to have their lawn mowed?!?!?!?!?! Our yard is not even a large yard by any stretch. After fighting them on this for the past 2 weeks, I received a refund of 20% ($30). I am so deeply disappointed in this company for rearranging words in their pricing in order to charge 4 TIMES the amount as before. It is such a shame they have resorted to doing business this way. I will never use this company or recommend them to any of my friends or neighbors again.

I had a not particularly good day – nothing earth shattering, just a crummy day. We all have them. When I finally got home late and finally had a minute to sit down with the dogs in the yard, something was “different”…. Being dark it was hard to see so I turned on every light I could and got a flashlight. My Fairy Lawn Men came!!!!! All the friggin’ leaves were GONE, bed cleared and grass mowed… and holy cow – the grass is GREEN under all that mess!!! It may sound silly, but it totally changed my mood and lifted a weight off my weekend plans. SO MUCH APPRECIATION for the Paul's Crew! There has never (4+ years of being a customer) been an issue with service, dogs getting out or anything! I just wanted to share a note of appreciation. CHEERS TEAM!!!

I have recommended Paul to several clients, many of whom have in turn recommended him to their neighbors. Excellent designs and quality installation. I have had the pleasure of seeing several of his projects completed and am always impressed. And of course, our own yard!

I have only recently began service with Paul's but have been extremely happy with their quality of work, communications when I needed clarification on an invoice and the super easy online payment system! I made quite a few calls before choosing Paul's and they responded in a timely manner and were by far the best priced. I would recommend Paul's Lawn & Landscape to anyone who asked for a great quality lawn service!

We have used Paul's Lawn for many years. I have recommended them to my neighbors many times and it's nice that several of us on our street use their service. They always do an excellent job of mowing our yard. I like the monthly billing option and paying online. If we need a change to our service for a party or something, they are always accommodating.

Pauls lawn and Landscape has taken care of my property for the past six years and has always done an excellent job. In addition he has done other services such as patios and rock benches for my clients in conjunction with our wood work. His crews have never let me down. Paul's Lawn & Landscape, LLC Has provided excellent service to not only my home but the clients I refer to him for patios, pavers, concrete, lighting, and hands down masonry work. Thanks so much Paul and crews!

Paul and his team, who came highly recommended by a friend, are a class act all the way. We had a lot of work done on our new home including all new front and back lawns, sprinkler systems, tree removal, new flower beds around perimeter of the home with rocks, plants and cactus, pavers across the front lawn to the driveway, cement work on our patio in the back, and removal of chain link fence around backyard and install of a 6ft wooden privacy fence with metal poles. I was able to work directly with Paul for everything we needed. He was totally in sync with what we wanted and not only did his team do a beautiful job, but they also worked through rainy weather to get it completed in just one week. I was so impressed. Then I later learned they had some trouble getting our outdoor power outlets to work (which they needed for their equipment) so they just rewired our electricity in our garage free of charge to make it work. I later reached out about evening out some of the cement and a few scuff marks on the pavers just to make it perfect and he fixed everything free of charge. This was a large project (for us at least) and Paul could not have made it easier or more stress free. Paul's Lawn and Landscape is awesome and I would recommend them to anyone and hire them again in a heartbeat. So happy with our new yards and so happy we went with Paul. Thank you for the great work.