Miller Landscape Inc.

After figuring out who this review was from we would like to say that we are very disheartened by this negative review. According to another review you had posted and numerous conversations with representatives of our company you had expressed to us that the design process went well and you and your wife were very pleased with the design. After we installed two different phases of the project in the front yard, you commented on how well everything looked which you reiterate here. We are confused as to why you would then come back the next year and copy and past several negative reviews. We understand that there were two things we did wrong, first we buried irrigation lines that had been damaged. Second, after coming out and repairing the irrigation lines, the dirt and mulch was not fixed to the standards we expect them to be. Because of those issues we cut your final bill by 50% as our way of saying sorry for your frustration. We are unsure what else we could do at this point. We are disheartened because the majority of the work we did was great, according to what you told us, it was the repairs after the fact that created some frustration. It was our understanding that although we couldn't change the past, we could reduce your last bill by several hundred dollars to make amends. If there is something else we could have done or should have done, we would be interested to know what that would have been. We are confused as to why your recent review would suddenly become lower almost a year later?

We hope your landscape survived the winter well and you can continue to enjoy your wonderful new front landscape.

Regards,

David
Miller Landscape