California Paver Pros

Not a great experience overall. We picked CA Paver Pros over a few other bids (they weren’t the highest, but also not the lowest), primarily because they also do concrete restoration (through their sister company CA Exterior Restorations) - and we had a 2-part job involving both. It took forever to get on the schedule, had to call multiple times before getting any service. (Not sure if they are understaffed? Just inefficient? Take on more jobs than they can handle? Regardless, the communication process is pulling teeth.) Once the paver job finally started, it seemed to go well - but upon closer inspection, there were nearly a dozen stones with chipped corners that needed to be replaced, and we had to point out obvious gaps that needed to be filled in with sand. Then on the first rainstorm, we noticed a large puddle in one of the corners of the 2-week-old patio, so we had to request a repair. Cue the schedule-making / communication process again. In the end, we signed the contract in late August with (we were told) a backlog of approximately 6 weeks. Our jobs were not finished until late February. In terms of the work itself, their craftsmanship is okay, not exceptional.