Sobre nosotros
Servicios prestados:
Brick Masonry, Concrete Construction, Custom Fire Pits, Custom Water Features, Drought Tolerant Landscaping, Garden Design, Hardscaping, Landscape Construction, Outdoor Fireplace Construction, Patio Construction, Paver Installation, Pond Construction, Pool Landscaping, Retaining Wall Construction, 3D Rendering, Landscape Design, Landscape Plans, Patio Design, Project Management, Site Planning
Zonas de trabajo
Ames Lake, Eastgate, Kirkland, Redmond, Renton, Sammamish, Seattle, Union Hill-Novelty Hill, West Lake Sammamish
Categoría
17 Proyectos
Detalles de la empresa
Nombre de la empresa
Archiscape LLC
Número de teléfono
+1 425-777-6250
Página web
Dirección
Sammamish, WA 98074
Appreciate the feedback, lets get some facts into your review:
-DESIGN wasn't given to you before project because we called you and explained how we can start your project before original start date, let's be honest on the reasoning why the drawling wasn't delivered on-time ( aside of the fact that we had a 30 THOUSAND dollar dump truck stolen from your house on the second day of work) "suspiciously from a what it seems to be a good neighborhood"
-Communication: It's unfair for you to say my communication had a gap between me and my crew when my crew and I had a 30 THOUSAND DOLLAR dump truck stolen from your home. Had to deal with finding a way to finalize your project by getting another dump truck during an open project. We still finished your project on time and not once did you have any sort of empathy for the situation at hand. But we understand the kind of client that you are and you still had the audacity in being hesitant to pay us at the end.
-Also sending me messages that we had placed your paver up-side down, questioning our craftsmanship. You clearly explained on a text ((all evidence we have)) that we did it wrong. Then you said you had a "paver expert" tell you that the installation was done CORRECTLY.
- Last fact regarding "a lot of re-work was needed"; ma'am we have you on an audio recording where you "noticed a slope on your driveway" we clearly explained the situation and again questioned my work and when we re-did the work, all we actually did was picked up the pavers and moved a little bit of sand around and than you said its "better now" stating the obvious that you had no clue what you were talking about and to ensure my work and guarantee it we only "picked up and replaced" again wasting my time and on my guys hours in re-doing work to please your "expertise".
Again, You're very welcome for your BEAUTIFUL project that all your clients, and neighbors say it is amazing, REGARDLESS of the CHALLENGES we faced due to working in a highly delinquent neighborhood. Good Luck Karen