SheShed

Very cute, but flawed. The builders discovered that $287 worth of hardware had not been included in the kit. They had to source the items themselves after spending a lot of time trying to understand what was missing. SheShed was not sympathetic and told me I should have made sure all items were present in the delivery! As if I would have detained the delivery man while I counted the screws! After much correspondence, they agreed to pay for the missing hardware, but not for the builders’ time for solving the problem. Now, two months after completion, the timber is warping and separating, leaving spaces between the boards such that daylight shows through. This is widespread throughout the building. One of the window handles fell off immediately. I am about to embark on a warranty battle with the company, but from past performance, I expect they will find some loophole to absolve them of any responsibility. Very poor customer relations, and the product is not up to standard. A real disappointment.

We were reluctant to give a NZ company a poor review in these challenging times, but I have to say that we are really disappointed in the customer service received from the She shed. More than a year ago we rang them to inform that every one of the windows of the French doors had become clouded to the point where we could no longer see in or out of them. They informed us that they didn't have a solution to the problem but that they could supply new windows. A year later we are still waiting despite several visits to the help line who say they will look into this but never do and never get back to us. Our cabins have been used in promotional photos of the She Shed so we are are surprised that there has been no attempt to rectify the problem or give any kind of customer service. It would seem that once the cabins are sold there is no responsibility from the company to address any further issues.

I recently purchased a vintage style metal love seat for one or our garden rooms, as we are finally at the stage to commence a bit of landscaping. It arrived quick smart via courier and was so simple to put together. WE LOVE IT! Many more purchases yet to be made through this company, satisfaction 100% Teresa.

We approached Sharyon at Homelandz to inquire about the She Sheds that were on display. Instantly falling in love and purchasing one whilst there. It was very easy for my husband to build with the instructions supplied, even I could understand them. This was purchased to be used as my new Dog Spa building. Very professional, respectful, helpful and a pleasure to deal with. Would highly recommend to everyone. Thanks so much Lauryce & Carl Colvill Hole Diggers Dog Spa Richmond Nelson

I was looking for a supplier of outdoor antique style metal furniture , and chanced on Homelandz, what a wonderful experience it was, They (especially Sharoun ) were very very helpful , professional ,and prompt, actually prompt is an understatement in fact I don't know how they managed to get my order to me so quickly , a follow up order also arrived as quickly . I would certainly not only deal with this company again but would seek them out above all others . Their products are superb their helpful and efficient service is second to none.