Elegant Furniture & Lighting

also operating and charging under we got lites (or something like that). i placed my order and was later notified that a refund to my account was made. no explanation. then i continued to get updates on shipping and it went as far as to say item delivered. item never existed, never shipped and they never responded to my emails.

Do not order ANY lighted mirrors from Elegant Furniture and Lighting. I purchased the Hollywood Vanity Mirror for a client through Houzz. The Manufacturer installed a transformer that only accepts a 3w/24v Bulb which is proprietary and not available for purchase on the open market. When 2 bulbs burnt out within 2 months of installation, I tried for weeks to work with Houzz, Homesquare, and Elegant Furniture and Lighting to get the correct replacement bulbs or a link to purchase the correct bulbs. (They did send us 1 bulb - we had 2 that were burnt out - and that does not solve the problem in the future. They did send us a link to numerous bulbs on Amazon - NONE of them was the correct 3W/24V bulb that is necessary for the manufacturer-installed transformer.) For those of you who might not know a lot about electrical, if you use the incorrect Watt bulb or the incorrect Volt bulb, the smallest issue you will have is that the bulbs will burn out quickly so you will be replacing them regularly which is costly, the next more serious issue would be that you will burn the transformer out and it won't light anymore, the worst case scenario is you can start a fire. Our only option is now to have an electrician rewire the mirror to bypass the transformers we can use a regular LED bulb. I asked for a refund from Houzz to cover the cost of the electrician and they refused. So in summary; If you want to buy a mirror that you can't buy replacement lightbulbs for and you want to spend the cost of the mirror and more to have the problem corrected- Then by all means work with this company.

LED mirror has failed after 2 years of little use. Company won't replace outside of 1 year warranty and does not have any replacement parts. Left with a very expensive not lighting mirror. Very disappointed.

The vanity I ordered shipped right on time. When I got it, it was broken so they sent another one right away. It's beautiful and just what I wanted! Thanks so much!