Living Well Design

We were beyond upset with Lara McDermott and Living Well Design. We paid her $200 to do an initial assessment of our townhome and help with furniture purchases. After that we gave her a $1500 retainer to help my wife shop for furniture. We sent Lara six emails of suggested dates to shop together. Nothing. My wife then called her and gave additional dates. Nothing. We spent well over two months with Lara and have absolutely nothing to show for it. My wife asked for a refund at this point. She basically charged us $800 for work that she never did. To us that is extremely unethical. If you decide to work with Lara and Living Well Design, I'd be very reluctant to give her any upfront money. Lara and Living Well Design never even started our project even though we gave them $1700. This was a truly frustrating experience. Not only did we lose the money but we lost over two months of time.